samsung electronics terrible aftermarket support Ridgefield Park New Jersey

On contacting Samsung technical support, I had calls repeatedly dropped, often after waiting for 25 to 30 minutes. I was transferred to at least 3 different persons on each attempt.

Their product warranty expires before the repeated problem develops, so that literrally thousands of people with identical product design defects must pay for costly repairs. The engineering solution to the defect is relatively inexpensive, and could easily be incorporated in all models across multiple platforms. Samsung corporate is inaccessible and uncommunicative. They don't care to have a quality product.