Select Home warranty This company is a scam Mahawh New Jersey

Select Home Warranty is a scam

They provide no service whatsoever

They are not professionals and will not give you anything.

They have no escalation procedure, you cannot talk to a manger. They will hang up on you if you complain.

I signed a contract with them after a ton of promises of good service. 

The first claim I filed for my dryer. It took them 3 weeks to assign a technician. They assigned 4 technicians who refused to come to inspect the dryer because they told me that this company does not pay them.

Finally I got one on my own. I paid the servie fees ($90) - which is higher than $45 that I should pay if Select Home Warranty sent their assigned technician.

The dryer was not repairable. Select home warranty offered me $100 for the dryer. I called them and said this is not acceptable. They said this is what we can offer - please check section 8 in your contract. Section 8 had a word called 'depreciated value'. This gives them the complete authority to pay you pennies for your appliance.

I purchased a used Dryer and paid in cash. I asked SHW to pay me the $100 and they wanted an invoice. I called the guy who sold it to me and he hand-written an invoice. I sent it to them and they did not accept it. I asked them to call the seller to confirm. They did not. I called the seller and he printed a computer printed invoice. I sent it to them and they again refused it and asked me for a proof of payment. I told them I paid in cash, they said we cannot pay you the $100.

Second claim was about my Dishwasher. They could not assign a technician for 4 weeks. I called them 5 times at least and no response.

I got a technician on my own and paid the service fee (which is usually much higher than Select Home Warranty service fees). 

The Dishwasher deemed not repairable. They offered me a $100. I already paid $75 for the servie fee, so I am getting $25 from them. I purchased a new Dishwasher for $900.

I am going to cancel my contract. This company has no value and they just give you hard time and treat you very badly.