• Report: #1038861
Complaint Review:

Side Socket

  • Submitted: Thu, March 28, 2013
  • Updated: Thu, March 28, 2013

  • Reported By: Sid — Ball Ground Georgia
Side Socket
Internet United States of America

Side Socket SideSocket - Gigantic Shipping & Handling Ripoff!! , Internet

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Saw TV advertisement for SideSocket and the ubiquitous buy one, get one free, paying only shipping and handling for the second one.  I went online, chose their specialized model for $12.95 and ordered two sets (buy one / one free ) x 2.  When I got to the checkout page, the "shipping and handling charges" totaled some $63.96.  (The total weight of this order was about one lb.)  As this was a Sunday, I had to wait until the following morning.  Called at 08:30AM Eastern Time to CANCEL this order (there was no way to go back during order process) and was told it was too late - the order had SHIPPED!  Only option was to 'refuse' the order when it arrived and they would credit me upon receipt.  Well, my total charge of $141.56 showed up on my credit card and, today, my next credit card statement showed a refund of $77.96.  Net COST to me was the noted above cost of $63.96.  THIS.....is not RIGHT!!!!   

This report was posted on Ripoff Report on 03/28/2013 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/side-socket/internet/side-socket-sidesocket-gigantic-shipping-handling-ripoff-internet-1038861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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