Report: #352699

Complaint Review: Symantec Corporation

  • Submitted: Fri, July 18, 2008
  • Updated: Fri, July 18, 2008
  • Reported By: Gooseberry Cove, TB Other
  • Symantec Corporation
    P. O. Box 028516
    Miami, Florida

Symantec Norton Rebate - Symantec Corporation I purchased the Norton Internet Security 2008 on April 4, 2008 and mailed in my forms on 5 April 2008. I received an email stating that they needed some missing materials. HOwever I mailed everything to the address provided me on the form. I still have not received my rebate after all those months. I recently contacted the above number 1-866-206-8800 and was told to resend my information. Saint Thomas Ontario, Miami Florida

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I purchased Norton Internet Security on 4 April 2008 and was advised that I would receive a forty dollar rebate. what a deal, so I thought, so I mailed a copy of my proof of purchase, my orginal bill, and the orginal form to the address located on the rebate form. However, as of todate I have not received my rebate. I did keep copies of everything.

Today I spoke with an attendant at 1-866-206-8800 who advised me to resend my forms including my reciept for the purchase, and the proof of purchase. HOwever, I also send rebate form, and a copy of the email I received indicating that my information was received on April 27, 2008. I was advised to send my information to P. O. Box 128516 Miami, Florida, 33102-8516 and I have done as requested.

I think that this is a terribly long time to have to wait for a rebate. you know, as a consumer, I am always looking for the bang for my buck, however, sometimes this deals are too cumbersome for me to deal with. I dislike having to beg for something I was promised. However, being the compassionate person I am, I think everyone is honest until they give me reason to see that they are not. I am hoping that this issue will be cleared up, and that Symantec will come through with the deal as promised. This is surely not good for business.

Thank you for listening to me and letting me raise this issue on here. Have a great day. Always, Sally.

Gooseberry Cove, TB

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This report was posted on Ripoff Report on 07/18/2008 07:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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