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Report: #679836

Complaint Review: Tanner Transmissions - Clearfield Utah

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  • Reported By: Namaste — Clearfield Utah USA
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  • Tanner Transmissions 975 E 700 S Clearfield, UT 84015 Clearfield, Utah United States of America

Tanner Transmissions Took a month to not fix my transmission, refused warranty service, stole everything out of car Clearfield, Utah

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Tanner Transmissions was given my car for a "free quote" and they told me after I left it with them that they could not figure out a quote until they remove the trans and send it to the build center. They charged 500$ just to remove and replace. They then quoted 2,700 $ and I regretfully agreed. They took a month to fix the transmission. I went to pick it up and now it was closer to 3000 $ and I noticed they went outside to call the boss before giving me the keys. The boss came in and gave me the keys. I went to my car and found EVERYTHING was stolen including my stereo, tool set, wiring, fuses, shoes, cds, EVERYTHING! I called the police and they took a report. Nothing they could do. I then look at the charges from Tanners and they double billed me for the diagnostic service. They refused to refund the double billing and refused to call me back.

A few days later the transmission started to slip again. The same problem as before. I then checked the transmission fluid and it was never changed, black as tar. I called tanner again and they refused service or to call back.

I CALLED THE SLC MAIN OFFICE AND THEY TOO REFUSED SERVICE. THEY REFUSED SERVICE UNDER WARRANTY!

I THEN STEALTH FULLY went to a different Tanner Transmissions in SUNSET and the manager could see the fluid was never changed and the trans was slipping. He fixed it under warranty and which took a week but I am glad he helped. Someone (one person) in that company is a decent person.

After they fixed the transmission correctly, the bill was close to 800$ just in parts, no labor, and that was under warranty.

The company stole everything from me, ruined me for months. After all was finished, I cleaned out my car and found a mechanics rag in my spare tire well. There is no reason they should have been back there and I believe the staff stole everything. It took a long time to do the work they did taking everything out.

BEWARE, their policy is to leave your car without a battery connected in an unlocked yard. Your nice alarm system will not work, like mine.

And you cant lock powered locks without a battery.

This report was posted on Ripoff Report on 01/07/2011 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tanner-transmissions/clearfield-utah-84075/tanner-transmissions-took-a-month-to-not-fix-my-transmission-refused-warranty-service-s-679836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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