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Report: #425373

Complaint Review: Tanner Transmissions - Salt Lake City Utah

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  • Reported By: Salt Lake City Utah
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  • Tanner Transmissions 1833 S. State Salt Lake City, Utah U.S.A.

Tanner Transmissions Complete rebuild..only to replace parts again 9 months later..put in wrong, or bad parts? Salt Lake City Utah

*Author of original report: 2 times to fix, $1500, lasted only 60,000 miles!!!

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I had my clutch rebuilt with new parts. It seemed to work fine except for a vibration that I was told would go away. Time passed, and so did the warranty, for barely 9 months later the throwout bearing and pilot bearing both went out...costing me over $500 labor cost to put new ones in. I paid nearly $1000 just 9 months earllier to have 'new' parts put it. They did warranty the parts, but not the outrageous labor bill. I was desperate and had them fix it again...didn't have the luxery of time. With the economy as it is $500 is A LOT of money, which I didn't have. They claim the parts failed, but I questioned as to the vender, they stated it was a good vender that their parts were equal to and better than OEM. So, I think the first time it was fixed the parts weren't lined up correctly or new ones weren't put in. Neither that can be proven. But this repair should not have had to be done again for another 100,000 miles, not just maybe 10,000! The repair this time, however, seems to be done correctly, no vibration like before and even smoother shifting. Did I finally get the new parts I paid for 9 months ago? Did I get a mechanic that knew what he was doing? Who knows? I was told this company was fair and honest, which I believed...but doing a double whammy on my tranny was just too much to stomach.

Dude
Salt Lake City, Utah
U.S.A.

This report was posted on Ripoff Report on 02/17/2009 08:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tanner-transmissions/salt-lake-city-utah/tanner-transmissions-complete-rebuildonly-to-replace-parts-again-9-months-laterput-in-425373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

2 times to fix, $1500, lasted only 60,000 miles!!!

AUTHOR: Dude - (U.S.A.)

POSTED: Saturday, February 25, 2012

DO NOT GO HERE FOR TRANSMISSION WORK!!!  After having them fix my clutch, then replace a faulty new part at full labor costs, and now after only 60,000 miles, again...I need a new clutch!  Did I go to Tanner?  NO WAY!!! I purchased the clutch kit myself and hired a trusted mechanic to put it in...and it didn't cost me $1200 in labor!  Not only is Tanner ripoffs, lousy mechanics, they also put in cheap parts...I'm not even sure if they put in 'new' parts.  

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