• Report: #294232
Complaint Review:

The DVD Planet.org

  • Submitted: Mon, December 24, 2007
  • Updated: Mon, December 24, 2007

  • Reported By:wind lake Wisconsin
The DVD Planet.org
.thedvdplanet.org Internet U.S.A.

The DVD Planet.org Late delivery Internet

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On 12/01/07 I placed an order with dvdplanet. On 12/09/07 I received an email telling me my order had been shipped. By using the tracking supplied by dvdplanet I was able to follow my package through Canada.The package arrived at it's third Canadian post office on 12/15/07. At this point the tracking number did not register with the USPS nor did the order number or any other numbers on my invoice. The email I recieved claimed I would receive detailed tracking information once my package arrived in the U.S.

On 12/21/07 I sent an email to dvdplanet explaining I had seen no movement of my order since12/15/07. On 12/22/07 I received a reply stating there were small delays at customs but all shipments had been released and ( I quote) "will all be delivered before Christmas. Orders will be delivered Saturday and on Monday at the latest."

It is Monday 12/24/07 the postal carrier has come and gone no package = no present for under the tree. If you use this company I suggest allowing at least 6 weeks for delivery since they can't do it in 4. This of course assumes I get the package at all.

wind lake, Wisconsin

This report was posted on Ripoff Report on 12/24/2007 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-dvd-planetorg/internet/the-dvd-planetorg-late-delivery-internet-294232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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