The DVD Planet.org Late delivery Internet

On 12/01/07 I placed an order with dvdplanet. On 12/09/07 I received an email telling me my order had been shipped. By using the tracking supplied by dvdplanet I was able to follow my package through Canada.The package arrived at it's third Canadian post office on 12/15/07. At this point the tracking number did not register with the USPS nor did the order number or any other numbers on my invoice. The email I recieved claimed I would receive detailed tracking information once my package arrived in the U.S.

On 12/21/07 I sent an email to dvdplanet explaining I had seen no movement of my order since12/15/07. On 12/22/07 I received a reply stating there were small delays at customs but all shipments had been released and ( I quote) "will all be delivered before Christmas. Orders will be delivered Saturday and on Monday at the latest."

It is Monday 12/24/07 the postal carrier has come and gone no package = no present for under the tree. If you use this company I suggest allowing at least 6 weeks for delivery since they can't do it in 4. This of course assumes I get the package at all.

Scott
wind lake, Wisconsin
U.S.A.