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| Tires Plus 80 Nw Spanish River Blvd, Boca Raton FL 33431
Boca Raton, Florida United States of America |
|
Tires Plus The Worst Customer Experience Ever "Really" Boca Raton, Florida
*UPDATE Employee: Consumer Voice
*Consumer Comment: Interesting
*General Comment: to the author
REBUTTAL BOX™ | Respond to this Report! | Consumer Comment
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The Worst Customer Experience I have ever had. "Really" ... I brought my car in for an oil change, dropped it off like normal and figured I would simply just get a call when it was ready. But Nooooo.... After 2 hours later a tech said to me since my oil was too low they could not change the oil because of a liability issue. "???" (That is the point for an oil change... They have to drain it all the way anyway.) I voiced my concerns and he transferred me over to the Store Manager. He just said the same thing... and I said, well I am going to complain about this and his response to me was that they do tons of business and it won't matter. He said he was doing his job, I said your job is to change my oil and his response was F*** Y** and hung up. I have been trying to get a district manager to help me but all the Exec Staff is out and about and my car is still there. UNBELIEVABLE
This report was posted on Ripoff Report on 02/01/2011 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tires-plus/boca-raton-florida-33431/tires-plus-the-worst-customer-experience-ever-really-boca-raton-florida-689512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Consumer Voice
AUTHOR: consumer voice - (USA)
SUBMITTED: Monday, February 07, 2011
Thanks for letting us know about your experience. We would like the opportunity to make this right for you. If you call 1-800-367-3872 or email ConsumerVoice@bfrc.com, we promise to try to fix this!
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Now,the profanity is totally uncalled for. However, I've had my shop for 17 years and have been in another type of business for 28 years and I don't need anyone to tell me what "MY JOB" is. I wouldn't change the oil in your vehicle and assume the liability either. Once in a while, I have someone come into my shop with something that's all jacked up and I just pass on it. It don't make any sense to try and repair something that someone has neglected to the point where I assume any liability by trying to repair it. I'll get blamed for anything that goes wrong in the future. As a matter of fact, there are several customers I refuse to sell to, based on past experience, they will either return everything I sell them or destroy the item, then attempt to return the item as faulty. Just go pick up your vehicle and try and get it done someplace else.
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you sir are truly a jerk off---"i said your job is to change my oil"---you should honestly kill yourself now for being so stupid---who the fu#k are you-----they didn't want to touch your piece of s**t cause it had no oil in it and if they did and it blew up you would blame them for a faulty oil change--i congratulate the manager for saying "f*ck you" to you---and then--like the true d**khead you are--you are now tryin to complain about this manger after you disrespected him-----if i was ever dictator of this country and if this company sent me this report about you i will hang you by your balls from a barbed wire you self centered f**k----if it wasn't for dickheads like you some people wouldn't lose there jobs---if it wasn't for d**kheads like you the world would be better place---if you have a girlfriend she will leave you soon
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