Report: #854353

Complaint Review: University Of Phoenix

  • Submitted: Thu, March 15, 2012
  • Updated: Wed, March 21, 2012
  • Reported By: Jeffery — Eufaula Alabama United States of America
  • University Of Phoenix
    3157 E. Elwood St.
    United States of America

University Of Phoenix Axia College Scam, Wanting Money Internet, Internet

*UPDATE Employee: Office of Dispute Management

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So I felt like I needed to post to Rip Off Report being that before I started classes at University of Phoenix. I read the articles on here and then questioned my enrollment advisor about the things I had read. I was told none of it was true. So I believed and got caught in the joy of going back to school. That was July 2011....

Now, I completed my first Semester and started on my second things got a little rough in my personal life and my school slipped. However, I had emailed my instructers asking for assistance I was told by one they would help in anyway possible. One said there was nothing that could be done. At this time I also recieved a call from my academic advisor telling me to email him my grades and he would anyway possible. Well, needless to say I never got a reply back from the instructer or the advisor. Now we come to Jan 2012 it is time to start a new set of classes. They drop me from those. my student LOAN that I was approved for half of the funds are sent back to the loan company at this time the University sends me a bill for $2,450.00. I figured well I need to pay to just be done with them, get my transcript, and get into a different college that cares about your students and returns your phone calls.

 Then we come to this week. It has been three weeks since all this was done and, I have already been turned over to a collection agency before I have even had a chance to work on paying what they so I owe. Needless to say it has been a complete nightmare to the point that now I get harrasing phone calls daily. Yesterday, my phone was cold 9 times by this collection agency for the university of phoenix. I am seriously considering a Lawyer at this point. If only I had listened to these reports I could have avoided this horror story.
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This report was posted on Ripoff Report on 03/15/2012 12:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)


I would like to look into your situation and assist, if possible. Please contact my office at or 602-557-5566.


Libby Bailey, Dispute Operations Manager
University of Phoenix
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