Verizon First, They Were Deceptive and There's Nobody to Talk to New York, Nationwide

 My services with Verizon began on 6/13/14. They sent me a sample first bill, which was for $154.72. When it actually arrived it had mushroomed to $379.72, quite a leap. Iwas subsequntly advised by friends who had the same experience to expect this. I called Verizon. They said all they can reduce my bill is by $75. There was nobody to talk to at Verizon who had decision-making authority. I was told the charges were due them for setting up my computers. I was never told this by Verizon or their salesman. I told them they can even check the tapes of my conversation with the salesman. No response. Horsed around from pillar to post. Finally I filed a complaint with the BBB. After a while somebody in the escalation dept. responded, credited me $150. By then I had long canceled Verizon serv ices. I had their services for a total of less than half-a-month. Their prorated charges were an outrageous $131.35 instead of the $154.72 that was due for the whole first month.

They filed notice of deliquency with the credit agencies. When I called the debt collector I was told this'll be resolved but it wasn't. They kept on dunning me. I sent them six emails and a letter  to the debt collector, which I was told would be passed on to Verizon--all to no avail.

There the matter stood dormant until 4/15. The debt collector then sent me a notice for the same amount, $131.35.

Stay out of Verizon's clutches. There are not many hellholes that are worse then being caught in the maelstrom that is Verizon..