• Report: #781102
Complaint Review:


  • Submitted: Sun, September 25, 2011
  • Updated: Sun, September 25, 2011

  • Reported By: sidexcited — Boston Massachusetts United States of America
Nationwide United States of America

Verizon High Speed Internet Verizon cheating & misleading new customers on high speed internet Internet, Nationwide

Corporate Advocacy Program
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I wanted to switch my internet to verizon and called up the company. The service rep checked and told me I can get up to 7 Mbps from verizon for $29.99. Hearing this, I decided to sign-up with verizon and cancelled my existing cable service. When internet was installed, it turned out to be only 1 Mbps (actual 0.8 Mbps). Upon calling Verizon, the rep asked me to pay $44.99 to get 7Mbps and refused to admit the previous error. Since I was stuck with verizon, I agreed to pay more. However, even after supposed upgrade, speed was 1Mbps. This time the rep told me that I cannot get 7Mbps at my address. After this whole process, I was paying $44.99 to verizon for a low speed, had cancelled my existing service and verizon refused to compensate for lying to me. The last rep also refused to connect me with her supervisor. Upon request that supervisor call me, she took my number but in last one week, no call back yet. Verizon is a fraud - keep away. They are trying to rip-off people by mis-leading and giving incomplete information.

This report was posted on Ripoff Report on 09/25/2011 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizon/nationwide/verizon-high-speed-internet-verizon-cheating-misleading-new-customers-on-high-speed-inte-781102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Verizon

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?