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Report: #1269533

Complaint Review: Vida vacations - puerto nuevo nayarit

  • Submitted:
  • Updated:
  • Reported By: Rosa Beard — Anaheim California USA
  • Author Confirmed What's this?
  • Why?
  • Vida vacations puerto nuevo nayarit, Mexico
  • Phone: 01152(322)226949
  • Web:
  • Category: Resorts

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I ATTEND A TIME PRESENTATION A GRAND MAYAN AT NUEVO VALLARTA AND PRESSURED FOR 7 HRS. I TOLD THEM I ALREADY OWN A TIMESHARE WITH DIMOND RESORTS.

EVERYTIME I SAY NO DIFFERENT INDIVIDUALS COME AND OFFER ME MOORE  FREE WEEKS I THOGHT WAS A GOOD DEAL THEY OFFER ME TO BUY MY TIMESHARE I ENDING SIGNINGTO PURSHASING JULY,5 2015.

ONCE I RETURED HOME I RESEARCH THE COMPANY I FIND OUT WAS VACATION PRIVILEGES THEY GIVE DIFFERENT NUMBR TO CALL  I CALL TO 4 DIFFENTS NUMBERS EVERYBODY I CALL AND TELL THEM ABOUT THE CONTRACT SAY NOBODY KNOW, I WAS TOLD WAS A LIE  DID I HAVE TO PAY FOR EACH WEEK I WANT TO USE START FROM $299 TO $899 DLS.

THAT WHEN I DECIDE TO CANCEL  IT. THEN I GOT I CALL FROM FLORIDA REQUESTIN ME TO PAY $750 DLLS. FOR THE TRANFER FEE  FOR MY TIMESHARE TRADE.

I PAY IT FULL WITH MY CREDIT CARD  I CALL THE CRDIT CARD FILED ADISPUTE I CALL TO MEXICO SEND E MAILSIT LEAVE MESSAGES NOBODY CALLME BACK IT TAKE TO LONG  BUT THAT TIME THE CREDIT CARD TOLD ME WERE UNABLE TO DETERMINE THAT A BILLING ERROR OCCURRED ANDCANNOT INTERVENE IN SITUATIONS INVOLVING A MERCHANT'S RWTURN REFUND OR CANCELLATIONS POLICICY. AS A CONSUMER.

MEAN TIME I STILL SEEKING FOR HELP AND MAKING PAYMENTS ON MY CREDIT CARD. AND PAYING I HIGH PHONE BILL  CALLING TO MEXICO.

 

 

This report was posted on Ripoff Report on 11/21/2015 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vida-vacations/puerto-nuevo-nayarit/vida-vacations-vacation-privileges-travel-rep-off-puerto-nuevo-nayarit-mexico-1269533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Timeshare Scam

AUTHOR: margaretsims90 - (USA)

POSTED: Friday, November 27, 2015

This company is one of the most fraudulent developers in the timeshare industry. The only thing you can do is cancel your timeshare contract. I recommend you to read an article with good information about these fraudulent companies: timesharescam.com/timeshare-complaints-resorts-black-list/4-pueblo-bonito-timeshare-complaints/

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#2 Author of original report

Settled

AUTHOR: - ()

POSTED: Thursday, November 26, 2015

We have settled this matter.

 

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#1 UPDATE Employee ..inside information

Allow us to intervene

AUTHOR: Vida Vacations - (Mexico)

POSTED: Monday, November 23, 2015

 

Dear Ms. Beard, 

We were alerted to your concerns and appreciate the opportunity to respond.

We truly regret to hear about the inconveniences you have experienced with your package. For that reason, even though we are a separate and independent company from the Vacation Privileges Club, we kindly ask that you allow us to intervene by forwarding your information to them.

Please contact us at customercare@vidavacations.com or by telephone at 1-800-292-9446. Once we obtain your package’s information, we will share it with the corresponding area that will certainly provide you personalized assistance in a promptly manner and help you make the most out of your vacation package.

We truly appreciate your time.

Sincerely,

The Customer Care Team.

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