Report: #465363

Complaint Review: VIRGIN MOBILE - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, June 26, 2009
Updated: Fri, June 26, 2009
Reported By: — Phoenix Arizona

Author Confirmed

Why?

VIRGIN MOBILE www.virginmobile.com Internet U.S.A.

Phone: 888-322-1122
Web:
Category: Cellular Phone Companies

VIRGIN MOBILE Mis-leading Sales online Internet

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Virgin Mobile online is very mis-leading.Buy a new phone you get $19.99 worth of airtime..It does not specifie any where that you have to be a first time customer.I bought the phone on 6/19/09, called in to activate it, nobody mentioned anything about airtime. Called back later that night to tell them still haven't received it.So today (6/26/09) @3pm...Called to ask when am I going to receive it , thats when they hit me with "YOU HAVE TO BE A FIRST TIMR CUSTOMER"..Nowhere on there website does it say that...Also paid $11.99 shipping fee to receive the phone next day.(DIDN'T HAPPEN )took 2 days.So finally after throwing a fit they gave 75 minutes airtime..By the way they have a call center in MANILLA, They can speak english, but they don't understand it..

Imbackaz72
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/26/2009 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile/internet/virgin-mobile-mis-leading-sales-online-internet-465363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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