• Report: #1016129
Complaint Review:

Virgin Mobile

  • Submitted: Mon, February 18, 2013
  • Updated: Mon, February 18, 2013

  • Reported By: NGK — Ellicott City Maryland United States of America
Virgin Mobile
Nationwide United States of America

Virgin Mobile Cheap plans/service come with a price! Internet, Nationwide

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Virgin mobile is absolutely the worst phone service provider. Customer service reps are incompetent and are located outside of the US (have difficulty speaking English). When I opened an account with them, I had issues with activation, hardware, and text messaging. For a period of time, service ran smoothly with minor glitches every so often. My most recent issue had to do with lack of internet service for 12 days (which they never helped me resolve). I'm currently shopping around so I can leave VM. 

This report was posted on Ripoff Report on 02/18/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-mobile/nationwide/virgin-mobile-cheap-plansservice-come-with-a-price-internet-nationwide-1016129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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