• Report: #996362
Complaint Review:


  • Submitted: Sun, January 13, 2013
  • Updated: Sun, January 13, 2013

  • Reported By: anonymous California — California United States of America
Internet United States of America

VitalChek They bill you first, then give you more requirements! And charge a $6 fee. www.vitalchek.com, Internet

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I filled their online form to request a certified marriage certificate. It was for a family member, so I selected in their dropdown menu that I was a sibling. The form then requested my credit card information. After I paid, the form continues to give me yet another form that I needed to print, sign, have notarized and then faxed to them.

Why didn't they explain all these requirements BEFORE billing me? If I had to DRIVE to get a document notarized, I would NOT have needed their online service.

Immediately I requested a refund. They cancelled my order but did not refund some silly $6 processing fee, which is non-refundable according to them. I felt ripped off.

This report was posted on Ripoff Report on 01/13/2013 10:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitalchek/internet/vitalchek-they-bill-you-first-then-give-you-more-requirements-and-charge-a-6-fee-www-996362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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