• Report: #309890
Complaint Review:


  • Submitted: Mon, February 18, 2008
  • Updated: Thu, February 28, 2008

  • Reported By:winter haven Florida
Wal-Mart MoneyCard P.O. Box 1187 Monrovia, California U.S.A.

Walmartmoneycard False Advertising. Bought Prepaid(They Advertised as) wasn't Prepaid Had to Suscribe. Name Address,social security number. Cannot get refund.Automated phone cant get through. Monrovia California

*Consumer Comment: how do you think they would replace your money?

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Card comes sealed in blue package. Front Page says Prepaid Visa Card,Back Page says Prepaid Card. Middle Page sealed with rubber cement.


Bought Card with $8.94 surcharge-have no problem with that. Paid $50.00

Total. This card is not a prepaid card or I would be able to use it now!!!!!

THE Problem: Opened Middle page(still stuck together with rubber Glue) and found out the fine Print. They want want Name,Address and Social Security Number. Not Prepaid Card Not Like Walmart Gift Card i.e. pay, get card and use.

I have not opened seal on card. tried to take back to walmart. Was told could would not refund-call the number on the blue package. 1-877-937-4068 which is a automated telephone line and no matter how many times i called i could not get a live person.

Went to WWW.WALMARTMONEYCARD.COM for help no help there.
Called store I purchased card from. said to come in and talk about it
Did have a mailing Address you could write to.
Wal-Mart MoneyCard
P.O. Box 1187
Monrovia, CA 91017

winter haven, Florida

This report was posted on Ripoff Report on 02/18/2008 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/walmartmoneycard/monrovia-california-91017/walmartmoneycard-false-advertising-bought-prepaidthey-advertised-as-wasnt-prepaid-had-309890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

how do you think they would replace your money?

AUTHOR: Babygirl80 - (U.S.A.)

I just wanted to help walmart a little by saying I have just purchased a moneycard and im very satisfied!! I like the fact that they have all my information on file,thats how you can make purchases over the phone or internet wich is what this card is ment for.If they dont have all your info how do they know who you are to replace your money if it is lost or stolen?If all you want is a card to put money on and not be replaced then you should have just gotten a regular giftcard or a reloadable visa from the grocery stores wich is basically the same as a gift card accept you use it anywhere and if you loose it then tuff luck! because they have no idea who you are!!!! think about it!!!
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