Complaint Review: XM Radio - Washington District of Columbia
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- Author Confirmed
- XM Radio Address 1500 Eckington Place, N.E Washington, District of Columbia U.S.A.
- Phone: 877-967-4672
- Web:
- Category: BBB Better Business Bureau
XM Radio charged me for 3 months I didn't aurthorize them to charge as well as charges from 2 years ago I had already paid for Washington District of Columbia
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After trying to cancel service with xm radio they continued my service and charged me for three months at full price. After speaking with a customer service representative she said she would have a supervisor call me and instead of receiving a phone call from a supervisor I received a letter in the mail from collections. Then they claim I have an addition charge for $12.95 from about two years ago! I had paid for 2 years in advance and they added an extra $12.95. No authorization was given from me. They are the most dishonest company I have ever had to deal with. The customer service people were very rude too. I will never use XM again. Since this has happened my entire family stopped their service immediately.
Suzy
Lehi, Utah
U.S.A.
This report was posted on Ripoff Report on 06/04/2009 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xm-radio/washington-district-of-columbia-20002/xm-radio-charged-me-for-3-months-i-didnt-aurthorize-them-to-charge-as-well-as-charges-fro-458566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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