Complaint Review: ZBIDDY - Internet
- ZBIDDY Internet USA
- Phone:
- Web: http://www.zbiddy.com/
- Category: Credit Card Fraud
ZBIDDY ZBIDDY Unauthorized Charge - Deceptive Registration Internet
*Author of original report: UPDATE - REFUNDED
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ZBIDDY States Free registration . Had a Promo of 15 points to bid . No other requirements.
Upon registration - continue they want your CC information ,etc.
All the sudden they took $60.00 out of my account for a package of bids. At the time they had 2 packages . $59.?? and another one ,not $60.
I tried email coustomer service to cancel and refund.
Got a reply about facts.
Called My bank at they issed a temporary Credit back to my account upon opening a Complaint.
Funny , I just went to ZBIDDY to register under another user ,and when I X'd out of their site when the wanted CC info. Etc,all the sudden that email addrees received a registered email with user name password,then another one for an offer of 50% off for 45 bids.
How deceptive of them .
Off course they never emailed me back about refund to my account or canceling my account.
RIP offs .
If after my complaint is investigated and my Bank take the fee back out , I will contact other sourses.
This report was posted on Ripoff Report on 05/17/2013 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zbiddy/internet/zbiddy-zbiddy-unauthorized-charge-deceptive-registration-internet-1051798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
UPDATE - REFUNDED
AUTHOR: Terry - ()
SUBMITTED: Wednesday, June 12, 2013
After complaint through my bank , my bank send me a letter with form for more information to fill out to send back. The form asked question like the cancelation # ,date of cancelation, was I aware of cancelation policy ,etc.
It didn't sound to encouraging ,so I called my bank's complaint # and again explained this was an unauthorized transaction to begin with and Zbiddy never returned my E-mail as promised in them.
The bank's rep. typed in everything I told her. I then tried to call Zbiddy from the phone # on the banks letter (3) times to make sure and it was a Talk Line for Men/Women . I then remember a post here on Ripoffreport.
Submitted:
Mon, April 29, 2013 Updated: Mon, April 29, 2013
Reported By: Lady — North Miami Florida
http://www.ripoffreport.com/r/zbiddy/internet/zbiddy-shady-practices-internet-Internet-1046997
The post had the correct # . I also called and insisted on a refund in FULL as I did not authorize them to take my money.
First I had to repeat my E-mail and name over and over untill I got frustrated and told her so. The lady then tried to offer a $100.00 voucher, then a 50 % refund ,the she had the gull to tell my by submitting my CC info. I automatically authorized them to withdrwl money.
Of couse I told her She was full of it,and I wanted to talk to a supervisor ( just like the other poster in the link ).I said I'll call and file a complaint with the Attorney General's Office unless I a Refunded in FULL. I was aggressivly - assertive and wouldn't have it any other way.
She put me on hold - came back and said I would receive a full refund - gave me a refund code. Followed up by e-mail. I checked my bank account this AM and the money has been deposited . I did send the forms to my bank . I alsio called them back and gave them the refund info. along with the code.
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