Complaint Review: Pacific Loan Solutions, INC - riverside California
- Pacific Loan Solutions, INC 11850 pierce street suite 100 riverside, California United States of America
- Phone: 9515880355
- Web: www.plsmod.com
- Category: Loan Modification
Pacific Loan Solutions, INC Zachary Gonzalez LLC never completed what was promised, took my money and ran with it riverside, California
*Author of original report: response to #5
*Consumer Suggestion: More complaints VS Zachary Gonzalez Jr.....
*UPDATE EX-employee responds: Two sides to every story
*Consumer Suggestion: Update info on Zachary I. Gonzalez Jr...
*Consumer Suggestion: Help for victims...
*Consumer Suggestion: Vulgar or trashy posters will be banned...
*Consumer Suggestion: Help for victims...
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I first visted this companies offices back in August of 2009, due to my husbands co-worker getting a modification through them (which I am not sure happened only word of mouth). However, mine didnt turn out so good. I wrote them three post dated checks for payment in full, totaling almost $8000. I still have not received a modification from Coldwell Banker. Here its 7 months later and most of the people I spoke to here no longer work there.
I did receive a "trial" period payment plan from Coldwell in Oct. but I probably did that on my own since I stopped paying the payments. I was never behind prior to 8-2009, and was advised to be late so my modification would not take long and they could see I was in need of help. I have called Pacific Loan Solutions several times and have not received any calls back. Nobody ever answers the phones when the operator transfers you. You are always directed to a voicemail. The girl called "Bridgit" that other people referred to was also someone I spoke with one time. She was very unprofessional she couldnt even tell me the name of the company she was calling from. She keep saying the place you modified with.
They have since taken off their website. I cant image that they helped me at all. I have recently called to get the name and phone number of the contact person they had at my bank and a copy of records showing what they did for me.
They have been no help and need to be shut down. Please do not use this company!!!
This report was posted on Ripoff Report on 03/29/2010 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-loan-solutions-inc/riverside-california-92505/pacific-loan-solutions-inc-zachary-gonzalez-llc-never-completed-what-was-promised-took-m-586982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Author of original report
response to #5
AUTHOR: malinda - (United States of America)
SUBMITTED: Thursday, July 22, 2010
You never "tried" to assist me, I have called numerous times and left numerous messages to get copies of the paper work and have never gotten a return phone call. You are not clear yourself on your responses, why are you getting involved if you are an "ex employee". The phone numbers, email addresses etc... have all been changed since I signed up. Kind of odd that you are running from your clients.....

#6 Consumer Suggestion
More complaints VS Zachary Gonzalez Jr.....
AUTHOR: Jona agent - (U.S.A.)
SUBMITTED: Friday, July 16, 2010

#5 UPDATE EX-employee responds
Two sides to every story
AUTHOR: Zachary Gonzalez - (United States of America)
SUBMITTED: Wednesday, June 16, 2010
We don't understand this person's complaint. If their husband's co-worker got a modification and they are unsure about it, why don't they just ask to see the paperwork. Problem solved.

#4 Consumer Suggestion
Update info on Zachary I. Gonzalez Jr...
AUTHOR: Jona agent - (U.S.A.)
SUBMITTED: Wednesday, June 16, 2010
11801 Pierce Street 2nd Floor
Riverside, CA 92505
(Area code nine five one) 263 0349

#3 Consumer Suggestion
Help for victims...
AUTHOR: Jona agent - (U.S.A.)
SUBMITTED: Saturday, April 17, 2010
Disregard comment #2. It was meant for Report: #357989

#2 Consumer Suggestion
Vulgar or trashy posters will be banned...
AUTHOR: Jona agent - (U.S.A.)
SUBMITTED: Friday, April 16, 2010
Miss Redmond welcomes posts that have legitimate complaints against Jeff O'Neil, but she will delete Jona defenders (trolls) who engage in outing and/or insulting the victims who expose them. She monitors her board so, kudos to her!!
Make sure you post your story under "Updates on Jeff O'Neil" just to be consistent.

#1 Consumer Suggestion
Help for victims...
AUTHOR: Jona agent - (U.S.A.)
SUBMITTED: Tuesday, April 13, 2010


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