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Report: #586982

Complaint Review: Pacific Loan Solutions, INC - riverside California

  • Submitted:
  • Updated:
  • Reported By: malinda — corona California United States of America
  • Author Not Confirmed What's this?
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  • Pacific Loan Solutions, INC 11850 pierce street suite 100 riverside, California United States of America

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I first visted this companies offices back in August of 2009, due to my husbands co-worker getting a modification through them (which I am not sure happened only word of mouth). However, mine didnt turn out so good. I wrote them three post dated checks for payment in full, totaling almost $8000. I still have not received a modification from Coldwell Banker. Here its 7 months later and most of the people I spoke to here no longer work there.

I did receive a "trial" period payment plan from Coldwell in Oct. but I probably did that on my own since I stopped paying the payments. I was never behind prior to 8-2009, and was advised to be late so my modification would not take long and they could see I was in need of help. I have called Pacific Loan Solutions several times and have not received any calls back. Nobody ever answers the phones when the operator transfers you. You are always directed to a voicemail. The girl called "Bridgit" that other people referred to was also someone I spoke with one time. She was very unprofessional she couldnt even tell me the name of the company she was calling from. She keep saying the place you modified with.

They have since taken off their website. I cant image that they helped me at all. I have recently called to get the name and phone number of the contact person they had at my bank and a copy of records showing what they did for me.

They have been no help and need to be shut down. Please do not use this company!!!

 

 

This report was posted on Ripoff Report on 03/29/2010 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-loan-solutions-inc/riverside-california-92505/pacific-loan-solutions-inc-zachary-gonzalez-llc-never-completed-what-was-promised-took-m-586982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
6Consumer
0Employee/Owner

#7 Author of original report

response to #5

AUTHOR: malinda - (United States of America)

POSTED: Thursday, July 22, 2010

You never "tried" to assist me, I have called numerous times and left numerous messages to get copies of the paper work and have never gotten a return phone call. You are not clear yourself on your responses, why are you getting involved if you are an "ex employee". The phone numbers, email addresses etc... have all been changed since I signed up. Kind of odd that you are running from your clients.....

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#6 Consumer Suggestion

More complaints VS Zachary Gonzalez Jr.....

AUTHOR: Jona agent - (U.S.A.)

POSTED: Friday, July 16, 2010
 




 

Brigitte Muniz (processor) is returning client calls from 951-525-0269

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#5 UPDATE EX-employee responds

Two sides to every story

AUTHOR: Zachary Gonzalez - (United States of America)

POSTED: Wednesday, June 16, 2010

We don't understand this person's complaint.  If their husband's co-worker got a modification and they are unsure about it, why don't they just ask to see the paperwork.  Problem solved. 


If this client did receive a trial payment plan, then we were obviously working for the client.  Lenders do not grant their customers a trial payment plan just because they're behind on they're mortgage.  

Additionally, this client is speaking out of both sides of his mouth, you cannot take credit for the trial period because you missed your payments, but then blame us and claim that we told you to miss your payments.  

We work hard to find a resolution for every client, not all clients will receive a modification and we have no control over that.  Your anger should be expressed toward the bank, not toward the people that tried to assist you.  
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#4 Consumer Suggestion

Update info on Zachary I. Gonzalez Jr...

AUTHOR: Jona agent - (U.S.A.)

POSTED: Wednesday, June 16, 2010
This site does not allow postings of websites or telephone numbers. You need to cut & paste info and insert the dots yourself.
 
 

Law Office of Zachary Gonzalez Jr.
11801 Pierce Street  2nd Floor
Riverside, CA 92505
 

 (Area code nine five one) 263 0349

 
 
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#3 Consumer Suggestion

Help for victims...

AUTHOR: Jona agent - (U.S.A.)

POSTED: Saturday, April 17, 2010

Disregard comment #2. It was meant for Report: #357989

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#2 Consumer Suggestion

Vulgar or trashy posters will be banned...

AUTHOR: Jona agent - (U.S.A.)

POSTED: Friday, April 16, 2010

Miss Redmond welcomes posts that have legitimate complaints against Jeff O'Neil, but she will delete Jona defenders (trolls) who engage in outing and/or insulting the victims who expose them. She monitors her board so, kudos to her!!

Make sure you post your story under "Updates on Jeff O'Neil" just to be consistent.

 

 

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#1 Consumer Suggestion

Help for victims...

AUTHOR: Jona agent - (U.S.A.)

POSTED: Tuesday, April 13, 2010
So far, there are 5 complaints posted under different variations of company names:
 
 
 
 
 
(This site does not allow websites to be posted. Cut & paste websites below and remove the hyphen and replace it with a period.)
 
 
 
INSTRUCTIONS
 
 
Step #1: Post your complaint on the BBB:
 
 
 
 
Step #2: Read the small claim complaints online:

 
 
1.- Under operational code, type in "Guest".
 
2.- Click on  "Name Search"
 
3.- Under business, type in Pacific Loan Solutions, Inc.
 
4.- Click on individual cases. You can find out most anything you want by clicking on various topics.
 
5.- File a small claims report.
 
6.- I will post Step #3 in a couple of weeks.
 
 


 


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