Cashapp They took money from my card for a bill that I had paid in full two months prior and won't return the money. Longview Texas

I had rented a room from a hotel that I do business with on a regular basis and for some reason cash app decides to take money from my cash app card for the room I had already paid for in full two months earlier. They will not return my money. I have provided the receipt from the hotel to prove the money was wrongfully taken and they will not cooperate with me telling me I will have to wait 45 days possibly until they resolve their mistake so I have to suffer for a month and a half for something that was their mistake in the first place. I'm very upset and want the public to know how they operate at cashapp. Not only that but you can't even speak to a real person which makes it even worse. Getting more distraught