Power Home Remodeling Group Two Years, Four Failed Repairs, and a Roof That Still Won’t Pass Inspection Novi MI

This has been one of the most disappointing — and frankly alarming — customer service experiences I’ve ever had.

After spending thousands on what was supposed to be a professional roofing job, I’ve been left with a patched-together mess, subpar craftsmanship, and a complete lack of accountability.

Since my last review on July 5, the situation has only gotten worse. A fourth repair attempt on July 7 was the sloppiest yet: the technician arrived unprepared, used the wrong tools, and left behind ripped shingles, damaged gutters, exposed nail heads, and large visible gaps. Instead of fixing the underlying issues, he simply added more patching — making the roof even worse.

Here’s the most troubling fact: this company never pulled the legally required permit for my roofing project. My township inspector has now flagged multiple code violations — including improper nailing, exposed fasteners, damaged plywood decking, gaps at valleys and flashing, and shingles that are not properly sealed.

After two years and four failed service attempts, my roof still has not passed inspection.

Even worse, the technicians failed to install the company’s own proprietary materials correctly — and when this was brought to their attention, they refused to address it.

I also have documented proof that this company has provided mischaracterized and misleading information to government and state agencies during the course of my complaints. This raises serious concerns about transparency, integrity, and compliance.

These are not cosmetic flaws. These are serious installation and safety issues that compromise my home’s protection. I’ve given this company every opportunity to correct their mistakes, but the workmanship, honesty, and follow-through remain unacceptable.

Homeowners deserve competence, accountability, and ethical business practices — none of which I’ve received here. Choose wisely.