Resumewritinggroup.com Horribly written resume, improper verb tenses, repeated words on the same line, misspellings, etc. Cleremont Florida

Please don't waste your time or money on resumewritinggroup.com.

I paid over $225 to have them freshen up my resume and cover letter - and provided them both to go off of for reference. I also I proveded them with the job posting that I was applyiong for, so they could assist in tayloring the resume to the specific position. 

They didn't do anything to taylor the cover letter for the position, in fact - left off the most vital experience that was directly noted as required bythe posting... but the worst part was the actual resume. First of all, they left off half of my home address from the top of each page.  They highlighted the name and address at the top of each page, but only listed the city and state - rendering the information completely useless. How do you miss that error?

The writing of the body was awful as well. They used improper verb tenses, switching from present to past within the same section of the duties. They added key competencies that were nowhere to be found on my provided resume at all, like "insurance renewals"...  

The first line of my current position's duties was:

"Direct day to day operations within a fast-paced environment with a fast-paced environment with a concentration on leading safety and environmental operations"

They said I was "Equipped with a significant level of communication" ... what does that mean??

The used very poor grammar, such as "which required providing coaching"

Several other lines included previous job experience that was combined in ways that were confusing or made no sense at all. 

Several lines were copied directly from my resume, and were still wrong.

I had to fix 12 grammar or spelling issues, and had to reword many more areas to correct awkward or confusing grammar, and had to completely re-do the key competency section, so basically I paid over $225 for a new resume template. 

The cover letter had similar issues.

I would only use this service if you have no resume, and have h*o idea how to write one.

I contacted them and asked for a full or partial refund, attached a copy of the resume with notes on all of the errors, and they responded that they will revise it, but don't give refunds.  Why I would want the same person who so ineptly wrote it the first time to CORRECT it is beyond me? 

BUYER BEWARE