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Report: #1519776

Complaint Review: Zogomom - Princeton IN

  • Submitted:
  • Updated:
  • Reported By: Laura — Dallas TX United States
  • Author Confirmed What's this?
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  • Zogomom 1808 E Broadway St Princeton, IN United States

Zogomom Scam; sold me a book that they never delivered; instead used my credit card info to buy themselves a gift card Princeton IN

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Zogomom.com popped up as an ad when I searched for a book for my son, Wings of Fire bBook 15. The price was better than any of the others, and I purchased the book, only to never receive it. Two weeks after purchasing, I contacted the company via email, and they replied that it was a digital copy that I had bought, even though nowhere on their website does it say anything about digital copies, it says they sell paper and hardback books.

They said there are no refunds for digital copies and that I should’ve received a downloadable link. There was no link sent, and upon further investigation I found 13 other complaints of exactly the same thing. People who reviewed their location of business on Google maps said they were upset that it was advertised as a book they were buying but then later told it was digital copy which they never received.

When I checked my credit card statement, there was a purchase that I did not make for a $300 vanilla dot gift card on that same day that I purchased the book from them. This upsets me and I’m hoping there’s something that can be done so that they don’t rip off more people.

This report was posted on Ripoff Report on 07/15/2022 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/report/zogomom/princeton-scam-sold-book-used-1519776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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