Aarons Sales And Lease - Daniel Henry, Manager threatened me! ripoff Del City Oklahoma

Well, obviously they don't hold grammar and spelling too high on the list of "must have's" for all their employee's. Aarons is such a waste of time. You have lame, law-dodging, pencil-pushing morons collecting $3000 for a $250-worth sofa that makes $8.50 an hour. What level of mentality and know-how do you expect from these collectors?

I am one of the guys who picks up proberty when you don't pay. I have never ever used foul lang. as a matter of fact we are trained in the handbook to never use foul Lang. Even when we are pushed.

I am one of the guys who picks up proberty when you don't pay. I have never ever used foul lang. as a matter of fact we are trained in the handbook to never use foul Lang. Even when we are pushed.

I am one of the guys who picks up proberty when you don't pay. I have never ever used foul lang. as a matter of fact we are trained in the handbook to never use foul Lang. Even when we are pushed.

I am one of the guys who picks up proberty when you don't pay. I have never ever used foul lang. as a matter of fact we are trained in the handbook to never use foul Lang. Even when we are pushed.

I have been a customer of Aarons for about 2 years, first I bought a fridge and then went back and bought a bedroom suite, mattresses, couch and washer and dryer. I have never had any problems with them at all. Everyone is professional, helpful and informative. The problem here is that you didn't make your payments and you most likely did not return their calls when they tried contacting you via telephone. Therefore they had to reach you somehow due to you having their merchandise and not paying for it. If someone owed you $2000.00 would you just forget about your money or would you try to contact that person any way you possibly could to get your money back? If it was me, I would search for that person in order to get my money back, same way if someone had my merchandise. You were upset that they couldn't move you on a Sunday, well any dummy knows that they are closed on Sunday, it says in every ad/brochure that they are "never, never open on Sunday" I mean, what are they supposed to do? Pay employees overtime to come in on their day off and move your stuff? If you had just made your payments this would not have happened, also...if you were going to have it picked up then why didn't you call them and let them know to pick it up? My guess is that you were trying to keep the stuff and not pay for it. Who is the bad guy here?

If you really did work in this business, one would think that you'd know better than to turn around and rent or lease something.

That being said, I don't know where you received your law degree, but you might want to take a refresher. As far as Mr. Henry's other lawsuit, neither you nor I are aware of the details of that lawsuit and would therefore be unfair to hold that against him. Of course he's listed as a defendant. The manager usually is listed as a responding party.

Next, before you spout off case law, you might want to research Oklahoma State Criminal Code Title 21.1464, which clearly states that any lease expired for more than 10 days is considered a felony, punishable by up to 5 years in a state facility. They could have gone about this a different way.

I would agree with Missouri that you should just let this go.

Well for your informaton sir, I was an employee of a rental company and was employed for numerous years.

We had guidelines and were held to strict collections standards.

So as for your comment "I Say Bullsh*t. These people crossed the line and are going to hold up to the standards held up to all collections that every other company in this industery has to.

You can"t go around threating people. That in a crime punnishable by jail time.

Not just bad collections. They have went too far.

If there were afforadable attorneys out thereyou bet I would of alerady filed a civil suit against them

I am an ex employee of Aaron's and I not happy with the reason I was terminated, but that is a different story. As far as the collection practices they are very different. Maybe aggresive is the word. I worked with this company for 5 1/2 years, and I can recall many of times I was told to get the merchandise returned no questions asked! No matter how crazy I had to get sometimes, and If I had to break the law to get it back my boss didn't want to know about(cold shoulder) what I had to do just as long as I got it back.

My guess the account in question has a big screen thats $1400.00 and washer/dryer atleast another $675.00 if the cheapest set was rented. This is the retail price total rental price would be nearly $3500.00. Just like in any company they are there to make money, and if too many of these high dollar accounts get written off people lose their jobs maybe even careers. And since the Fair Dept Act doesn't exactly apply to Rent-to-Own companies everyone that worked there knew that. Now sure in training meetings they preached it like no other, but when it came to being fired or taking the customers T.V. what would you do?

As far as the replevlin that was filed that is a last resort for that company, I know in my area it was at least $450.00 to a lawyer to get one of these signed off by a judge. And depending on the county, to be issued a lock smith order to insure we were able to enter the home that was sometimes an extra fee. I know in my area we did not file those untill we at least had 45 days of no contact,field visits to home or work and no response, and many broken promises for a scheduled return of the merchandise.

I know all this may sound wrong, but untill you work in the rent to own bus. you may not understand. I gave that company 5 1/2 yrs. and learned a lot, but I do not agree with the mentality of some of the people above the Regional Managers. The employees are just a number and they could have somebody else there tomorrow doing the same job.

Since I was in the bus. I can say I have heard these stories and excuses before. And when a customer would threaten me with a lawyer sometimes I would just laugh. I think you should just wash your hands of Aaron's and be done with them, because they are done with you. They have their merchandise back and thats all they care about. Now they can clean it up and rent it again and make even more money. Also fishing for early retirement at a companies expence is just sickening to me!

"Hint" it was always rumored that if the complaint call made it all the way to the CEO's desk, most of the time the merchandise was free to the customer and all money was returned...good luck

I am an ex employee of Aaron's and I not happy with the reason I was terminated, but that is a different story. As far as the collection practices they are very different. Maybe aggresive is the word. I worked with this company for 5 1/2 years, and I can recall many of times I was told to get the merchandise returned no questions asked! No matter how crazy I had to get sometimes, and If I had to break the law to get it back my boss didn't want to know about(cold shoulder) what I had to do just as long as I got it back.

My guess the account in question has a big screen thats $1400.00 and washer/dryer atleast another $675.00 if the cheapest set was rented. This is the retail price total rental price would be nearly $3500.00. Just like in any company they are there to make money, and if too many of these high dollar accounts get written off people lose their jobs maybe even careers. And since the Fair Dept Act doesn't exactly apply to Rent-to-Own companies everyone that worked there knew that. Now sure in training meetings they preached it like no other, but when it came to being fired or taking the customers T.V. what would you do?

As far as the replevlin that was filed that is a last resort for that company, I know in my area it was at least $450.00 to a lawyer to get one of these signed off by a judge. And depending on the county, to be issued a lock smith order to insure we were able to enter the home that was sometimes an extra fee. I know in my area we did not file those untill we at least had 45 days of no contact,field visits to home or work and no response, and many broken promises for a scheduled return of the merchandise.

I know all this may sound wrong, but untill you work in the rent to own bus. you may not understand. I gave that company 5 1/2 yrs. and learned a lot, but I do not agree with the mentality of some of the people above the Regional Managers. The employees are just a number and they could have somebody else there tomorrow doing the same job.

Since I was in the bus. I can say I have heard these stories and excuses before. And when a customer would threaten me with a lawyer sometimes I would just laugh. I think you should just wash your hands of Aaron's and be done with them, because they are done with you. They have their merchandise back and thats all they care about. Now they can clean it up and rent it again and make even more money. Also fishing for early retirement at a companies expence is just sickening to me!

"Hint" it was always rumored that if the complaint call made it all the way to the CEO's desk, most of the time the merchandise was free to the customer and all money was returned...good luck

I am an ex employee of Aaron's and I not happy with the reason I was terminated, but that is a different story. As far as the collection practices they are very different. Maybe aggresive is the word. I worked with this company for 5 1/2 years, and I can recall many of times I was told to get the merchandise returned no questions asked! No matter how crazy I had to get sometimes, and If I had to break the law to get it back my boss didn't want to know about(cold shoulder) what I had to do just as long as I got it back.

My guess the account in question has a big screen thats $1400.00 and washer/dryer atleast another $675.00 if the cheapest set was rented. This is the retail price total rental price would be nearly $3500.00. Just like in any company they are there to make money, and if too many of these high dollar accounts get written off people lose their jobs maybe even careers. And since the Fair Dept Act doesn't exactly apply to Rent-to-Own companies everyone that worked there knew that. Now sure in training meetings they preached it like no other, but when it came to being fired or taking the customers T.V. what would you do?

As far as the replevlin that was filed that is a last resort for that company, I know in my area it was at least $450.00 to a lawyer to get one of these signed off by a judge. And depending on the county, to be issued a lock smith order to insure we were able to enter the home that was sometimes an extra fee. I know in my area we did not file those untill we at least had 45 days of no contact,field visits to home or work and no response, and many broken promises for a scheduled return of the merchandise.

I know all this may sound wrong, but untill you work in the rent to own bus. you may not understand. I gave that company 5 1/2 yrs. and learned a lot, but I do not agree with the mentality of some of the people above the Regional Managers. The employees are just a number and they could have somebody else there tomorrow doing the same job.

Since I was in the bus. I can say I have heard these stories and excuses before. And when a customer would threaten me with a lawyer sometimes I would just laugh. I think you should just wash your hands of Aaron's and be done with them, because they are done with you. They have their merchandise back and thats all they care about. Now they can clean it up and rent it again and make even more money. Also fishing for early retirement at a companies expence is just sickening to me!

"Hint" it was always rumored that if the complaint call made it all the way to the CEO's desk, most of the time the merchandise was free to the customer and all money was returned...good luck

I am an ex employee of Aaron's and I not happy with the reason I was terminated, but that is a different story. As far as the collection practices they are very different. Maybe aggresive is the word. I worked with this company for 5 1/2 years, and I can recall many of times I was told to get the merchandise returned no questions asked! No matter how crazy I had to get sometimes, and If I had to break the law to get it back my boss didn't want to know about(cold shoulder) what I had to do just as long as I got it back.

My guess the account in question has a big screen thats $1400.00 and washer/dryer atleast another $675.00 if the cheapest set was rented. This is the retail price total rental price would be nearly $3500.00. Just like in any company they are there to make money, and if too many of these high dollar accounts get written off people lose their jobs maybe even careers. And since the Fair Dept Act doesn't exactly apply to Rent-to-Own companies everyone that worked there knew that. Now sure in training meetings they preached it like no other, but when it came to being fired or taking the customers T.V. what would you do?

As far as the replevlin that was filed that is a last resort for that company, I know in my area it was at least $450.00 to a lawyer to get one of these signed off by a judge. And depending on the county, to be issued a lock smith order to insure we were able to enter the home that was sometimes an extra fee. I know in my area we did not file those untill we at least had 45 days of no contact,field visits to home or work and no response, and many broken promises for a scheduled return of the merchandise.

I know all this may sound wrong, but untill you work in the rent to own bus. you may not understand. I gave that company 5 1/2 yrs. and learned a lot, but I do not agree with the mentality of some of the people above the Regional Managers. The employees are just a number and they could have somebody else there tomorrow doing the same job.

Since I was in the bus. I can say I have heard these stories and excuses before. And when a customer would threaten me with a lawyer sometimes I would just laugh. I think you should just wash your hands of Aaron's and be done with them, because they are done with you. They have their merchandise back and thats all they care about. Now they can clean it up and rent it again and make even more money. Also fishing for early retirement at a companies expence is just sickening to me!

"Hint" it was always rumored that if the complaint call made it all the way to the CEO's desk, most of the time the merchandise was free to the customer and all money was returned...good luck

Aaron's attorney's filed for a replevin after I had already called and made arraignments to have their stuff picked up. This doesn't make any sense to me. I can see it if I hadn't stuck to the agreement but, their stuff was picked up this morning as agreed. I was served this Affidavit last night.

Now for the stupid question, Doesn't the replevin have to be filed in the county where their property is located? I ask because this was filed in Oklahoma County. Both my home and place of work are in Cleveland County. My business address is what is listed on the Affidavit. If it did go to court and the writ was issued how could an Oklahoma County Sheriff carry this out? It would be out of their jurisdiction, wouldn't it? Can I have this stricken from court records?

Aaron's attorney's filed for a replevin after I had already called and made arraignments to have their stuff picked up. This doesn't make any sense to me. I can see it if I hadn't stuck to the agreement but, their stuff was picked up this morning as agreed. I was served this Affidavit last night.

Now for the stupid question, Doesn't the replevin have to be filed in the county where their property is located? I ask because this was filed in Oklahoma County. Both my home and place of work are in Cleveland County. My business address is what is listed on the Affidavit. If it did go to court and the writ was issued how could an Oklahoma County Sheriff carry this out? It would be out of their jurisdiction, wouldn't it? Can I have this stricken from court records?

I finally heard from Richard (wouldn't give his last name) the Regional Manager. I now see why Aaron's store managers act the way they do, this guy is a total jerk!

I told him what my complaint was and he said that he would have to speak with Mr. Henry, to hear his side, and that he would get back with me.

When Richard called back, he said that Mr. Henry claims that he never said, "I'm going to "F" you up." I said that I've got four other witnesses, besides myself. Richard replies, "Who, your wife, kids and boss? They aren't much for witnesses." Then, he asked who Mr. Henry had with him and I told him that Mr. Henry had nobody with him. That's five against one and this Richard is going to take his employees word?

Then Richard informs me that Mr. Henry claims that we locked him in the gate! I informed him that the gate was never locked, in fact it wasn't even closed all the way, it was open about a foot. I told him that he could ask the first officer that arrived on scene about that. When the first officer arrived, he approached the gate and I opened it the rest of the way for him. Then I said, "Doesn't a business owner have the right to detain someone, who is causing a disturbance at your place of business, until the police arrive?" He said, "No." So, I said, "Let me get this straight. If someone comes into one of your stores and causes a disturbance, You won't detain them until the police arrive?" He claimed that that was different. How is that different? A business is a business.

I also informed him that Aaron's must not do very good back ground checks because I found, through a courts website, that Mr. Henry has a case pending against him, while he was working for another rent to own store. In fact, his court date is August 3rd. Richard didn't seem to care.

They will be picking up their stuff this Friday at 8:30 am, due to my work schedule, that is the only day I can be home. I will be so glad to have Aaron's out of my life. All I wanted out of this was an apology from Mr. Henry to me, my wife, my kids and my boss and for Mr. Henry to be fired. They won't even do that!

So, to anyone thinking about doing business with Aaron's, please think again! They are a company full of liars. They will lie to you just to get your business and, they let their managers get away with anything!!

glad your standing up to them. lastnight i posted the corp info but they never posted my reply. But good luck i hope they call you back.

I finally found a phone number for the CFO's office and called them yesterday. After being transferred several times, I was finally able to speak with a woman who took down my info and was passing it along to the regional manager. He was supposed to call me yesterday but have yet to hear from him. We'll see.

First of all, Stile and Steve THANK YOU for your input! I really appreciate it!

I can't report this jerk to the manager since he is the manager but, I have been trying to get the corporate number from the store but they keep giving me the wrong number! I can't find it anywhere on the Internet. I did send an email through their web site telling them what happened and that I wanted someone to contact me.

This company was informed once before that I could have no contact at my job because it would put my job in jeopardy, they were supposed to take my work number out of their computer but, I guess they didn't do that either.

The stupid thing is, I gave them my new home address at least three times before we moved, the last time was when I tried to get them to move their stuff. Now they say they have no contact info. What idiots!

As far as Mr. Henry demanding my boss pay my bill, the conversation went something like this:

My boss was so angry when Mr. Henry wouldn't leave that he said to him, "You know, state law says that I can charge you $15.00 for every 15 minutes you tie up my drivers time. You've had him tied up for 45 minutes so why don't you just hand him $45.00 right now!" To which Mr. Henry replied, " Why don't you hand me $XX to pay his bill!" What a jerk.

If anyone can help with Aaron's corporate contact info, I would really appreciate it!

Thank you!!

Tim,

This jerk was wrong and did violate your rights under several laws, but not the FDCPA.

The FDCPA applies to THIRD PARTY collectors, NOT original creditors. And, this is a rent to own business so they really are not even considered to be creditors, as no credit has actually been extended.

I lived in the OKC area and am familiar with the mentality of these businesses there.

The best way to deal with this is to get the jerk fired. He used abusive/foul language with you in front of your children and also made physical threats. And he trespassed after being told to leave. Put all of this in a report along with the police report to both the store manager AND the corporate office.

This jerk will be fired immediately.

Then just cut your ties with this company. In writing, inform them that you want all items picked up and want a final bill with itemization of charges.

There really is nothing illegal about him calling you at work or showing up at your place of work the first time, until such time he is notified it is unacceptable.

Informing your boss of the debt is really not illegal in that situation. Unless it was done clearly with malicious intent and without first attempting other means of contact. Then you could pursue civil action for damages/defamation.

Good luck!

FDCPA only applies to collection agencies, not in-house collection by the original creditor, so don't spend time barking up that tree (but definitely read the law for future reference, it is invaluable).

As far as what this guy did, trespass is a good start. You may want to look into harassment and defamation as well. Check your state's criminal statutes and see what you can find.

I went to to Federal Trade Commission web site and I found something interesting.

According to US Code Title 15, 1692 D. Harassment or abuse. A debt collector cannot threaten violence, or use obscene language, or place a phone call without disclosure of identity. Daniel Henry violated all three.

Aarons is the worst.

Any Attorneys out there that can help with this?

I went to to Federal Trade Commission web site and I found something interesting.

According to US Code Title 15, 1692 D. Harassment or abuse. A debt collector cannot threaten violence, or use obscene language, or place a phone call without disclosure of identity. Daniel Henry violated all three.

Aarons is the worst.

Any Attorneys out there that can help with this?

I went to to Federal Trade Commission web site and I found something interesting.

According to US Code Title 15, 1692 D. Harassment or abuse. A debt collector cannot threaten violence, or use obscene language, or place a phone call without disclosure of identity. Daniel Henry violated all three.

Aarons is the worst.

Any Attorneys out there that can help with this?

I went to to Federal Trade Commission web site and I found something interesting.

According to US Code Title 15, 1692 D. Harassment or abuse. A debt collector cannot threaten violence, or use obscene language, or place a phone call without disclosure of identity. Daniel Henry violated all three.

Aarons is the worst.

Any Attorneys out there that can help with this?