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Report: #603823

Complaint Review: Aarons Sales And Lease - Mesquite Texas

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  • Reported By: Heather — Mesquite Texas USA
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  • Aarons Sales And Lease 1220 N Town East Blvd, #540 Mesquite, Texas United States of America

Aarons Sales And Lease are violent thieves Mesquite Texas

*Author of original report: update!!!!

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My husband and I have been renters for over a year. Dispite the harrassing phone calls when payment is late, it had been a good experience...until this month. I understood the phone calls, they wanted the money we agreed to pay. But I have had so many problems with the employee named Chris. He has gotten violent with me on the phone and threatened to kick in my door to remove the computer if we werent home or wouldnt let him in. At this point, i had just had a baby and I told Chris he was not allowed in my home because of his violent threats in the past. Once I had gotten fed up and told him to just come and get it. He then told me he "wasnt coming to pick up s**t and I can bring it to him." My husband took over the dealings with this people from that point on. I have them on my rejected call list on my phone so it sends them straight to voicemail. Now that brings us to this month, May 2010. My husband leaves to go to his moms house. He had to get gas but couldnt, card was declined. So he called me and I check our account online. It said we were negative $119. When i scrolled down further I seen an unauthorized charge from Aarons for $150.59. our monthly payment was $131. So of course my husband calls them immediately demanding return of our money. So an employee was instructed to run $150.59 to my husband at the gas station by a regional manager that happened to walk in during the call and tell my husband to return in a few days to see what NSF charges were caused due to their credit card fraud. My husband goes there the following monday showing that Aarons credit card faud caused 4 NSF charges. The store manager Aaron, basically told my husband that they werent doing anything about it and he needed to leave the store unless it was to pay the final payment due. I have contacted corporate off and they never call back. Well, when they do call. I'm going to use their tactics on them and tell them that they can eat that last payment since they caused me 140 bucks in NSF fees!

This report was posted on Ripoff Report on 05/16/2010 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aarons-sales-and-lease/mesquite-texas-75149/aarons-sales-and-lease-are-violent-thieves-mesquite-texas-603823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

update!!!!

AUTHOR: Heather - (USA)

POSTED: Thursday, June 10, 2010

Their regional manager, Carl, credited our account $189. Chris was warned.....not good enough for me...but im never renting from this store again.....As far Aaron the manager did what he could at the time...but he could have let it be known he was actually taking action of getting everything fixed...instead of acting like he doesnt care.

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