Access America etravelprotection.com Travel Insurance Richmond, Virginia

We apologize for any frustration and inconvenience this may have caused. We've cancelled your policy and refunded your premium as requested. Thanks!

I  met the criteria cited in your rebuttal and contacted your company four (4) days after purchase and was told I was not entitled to a refund. Today is the seventh (7th) day, I have not filed a claim and I am still being told I am not entitled to refund eventhough it has not been ten (10) days since the pruchase. Why am I being refused a my refund if you are saying it's essentially a ten (10) day trial?

Hello,
I'm from Access Americas Help Team. We do encourage every travel insurance customer to look at their policy, and try to make it easier by offering what we call a 10-day free look. That means you can cancel the policy at no cost within 10 days if you decide it doesnt meet your needs. Theres more here at our FAQs: http://bit.ly/b4T45T.
 
We'd be happy to address your specific case and explain any terms, conditions and exclusions that could have affected your claim. If you have further questions or comments, please reach us directly at help.team@accessamerica.com.