Account now prepaid debit card Is trying to hold my money so they can build interest even tho myself and my employee have called to verify saying they sent the deposit Internet

 Well to start off before the last couple of weeks I've never had an issue with account now. But the last couple weeks I have been noticing my deposits coming later and later but ended up calling today to see what was going on. When I was on the phone with the gentleman I asked him why hasn't my deposit gone through and he proceeded to tell me that there was no deposit made by my employer. I called my employer and he gave me the check number and information to prove that my pay was intact direct deposited and called account now back and said there was nothing they could do for me at this time. Something needs to be done about this company.