Account Now Prepaid Debit card Held a different amount than what they were authorized to hold!! Fraud - Scam & Ripoff Artists San Ramon ca

I have an Account now card and besides the fact they they are a COMPLETE rip off and charge you for EVERY-FREAKING-THING....literally but besides that they did this...which I actually happen to think is illegal.

I know that a bank can place a hold on funds for a charge/purchase that a consumer has made to ensure that the funds clear...but this is NOT that situation.

I opened another prepaid card (with MUCH BETTER FEES...if any) and wanted to transfer my money from the account now card over to the other prepaid card...so I go through the motions with the other bank and part of their verification to make sure that the other account is in fact yours is they make a SMALL debit and as per THEIR GUARANTEE...the small charge will NOT EXCEED $1.

The object is that you log-in to your account and review the transactions for the small amount that they just held and then go and enter that amount on their page, this proves to them that the other account is yours and they move forward with the transfer. However, if you enter the WRONG amount they set the account up as fraud and NOW it's causes ALLLLL KINDS OF PROBLEMS FOR YOU...AND YOUR PENDING MONEY!!!

So I click "ok" for the other bank to debit their small amount and then log into my account now to get that amount....however, I DO NOT see an amount under $1.00 but I DO see their charge...so I enter the amount that is showing and....YOU GUESSED IT....WRONG AMOUNT!!!!

Account now just placed a hold on something that is NOT a charge so they have NO RIGHT TO HOLD ANY ADDITIONAL FUNDS TO ENSURE CLEARANCE OF THE TRANSACTION...This was a verfiication step in transferring money.

In any case...because I know FAILED the verification step now ALLLLLL MY MONEY that i was moving to the new account is STUCK, account now says the other bank has it, the other bank says account now has it.....it's just sitting...the only problem is that on the other account "transaction history" there is NOTHING BUT .....on Account now "recent transactions" I see the HOLD clear as day....it's been there for FIVE FREAKING DAYS!!!! I also believe I saw someone else on here mention that there is NO CUSTOMER SERVICE for account now...well they are RIGHT...I've not been able to get anyone ...at least not anyone that I can freaking understand!!!!

Sure thing...the LAST thing I want to hear when I'm super pissed about my money, my child is STARVING and account now is JERKING ME AROUND WITH ALL MY MONEY LIKE IT'S A F*CKING GAME IS some Freaking Indian (sand Indian....not feather cap Indian) ...oh my goodness maammm I am sorry for your troubles..I couldn't understand S*** this guy said!

This whole company BLOWS!!! Account now is the biggest rip off piece of s*** company in the world. I mean, HOW THE HELL ARE YOU GOING TO CHARGE SOMEONE TO GET THEIR MONEY...THEN CHARGE THEM TO USE THEIR CARD AS CREDIT, CHARGE THEM $1 EVERT TIME THEY USE THEIR PIN NUMBER.....EVERYTHING

My new move is filing a BBB complaint and another with the attorney generals office....wixh me luck cause i hope this place gets shut the hell down so they can go rob someone else blind!!