Aimco--Savannah Trace Apartment Homes- 1421 Carolina Ct, Schaumburg, IL 60193 (847) 380-5331- Manager- MelissaNancyBrian They have completely depleted my mother and my finances saying 1 price and charging another price. Schaumburg Illinois

9/15/2015          Move-out Credit              ( $15.00 )             $3,488.89

9/15/2015          Final, Pest Control, 09/01/15 - 09/15/15, NWP, Acct # 889509005              $0.48               $3,489.37

9/15/2015          Final, Sewer, 09/01/15 - 09/15/15, NWP, Acct # 889509005          $2.40               $3,491.77

9/15/2015          Final, Trash, 09/01/15 - 09/15/15, NWP, Acct # 889509005           $2.85               $3,494.62

9/15/2015          Final, Water, 09/01/15 - 09/15/15, NWP, Acct # 889509005          $18.69               $3,513.31

9/16/2015          Notice Fee - Fillmore 60 days at lease rate of $41.97 per day         $2,518.00               $6,031.31

9/16/2015          Final, Billing Fee, 09/16/15 - 09/16/15, NWP, Acct # 889509005   $10.34              

 I am writing you in hopes that you can assist my mother and myself. We had to vacate our apartment due to the high rent $ 1333.00 approximately not including our utilities gas and electric. I am a disabled individual 60 yrs old and my mother is 79. I could not afford to pay this kind of rent anymore because our funds had almost became deleted. We live on fixed incomes of $1025.00 for myself and my mother lives on $1300.00 plus $185.00 retirement. Due to my various health issues of which you can check with my doctor, Dr Dunleavy, 1515 W Lake St # 101, Hanover Park, IL 60133  #(630) 483-3200. So early in September we had to move closer to my sister where she could help us out. Since then, I was in touch with them and below is what their reply was. We$ 350.00 for dog paid, $1000.00 security paid,  $200.00 administrative costs,a fee to hold the apartment $500.00 until we moved in. I will attach my rents for the last 10 or so months. We also had to pay $30 for dog a month, $10.00 parking space and a separate bill for sewer, water, pest control and $ 5.00 to sen this bill. Maybe now you can see why we went broke and now they keep sending me increases over $5ooo.00 because I could not afford to live there anymore. I do not if they keep the money they got but I can not afford anymore. They have completely emptied out my pockets. PLEASE HELP ME PLEASE.

Sincerely,

Susan Fillmore and Frances Kavanaugh

 I’m sorry to hear about the circumstances you face, unfortunately there is not a medical clause in the lease to release you or your mother from the obligations of the lease agreement.  So you are aware if arrangements cannot be met for the balance it would be sent out to a third party collections agency.

Sincerely,

Dan

On Behalf of Savannah Trace

Aimco CCAMS Specialist

I’m sorry to hear about the circumstances you face, unfortunately there is not a medical clause in the lease to release you or your mother from the obligations of the lease agreement.  So you are aware if arrangements cannot be met for the balance it would be sent out to a third party collections agency.

Sincerely,

Dan

On Behalf of Savannah Trace

Aimco CCAMS Specialist

I sent a written notice to vacate the premises and asked to be sent a " notice to vacate". Due to unforseen circumstances and health conditions my mother and I could not afford to live there. I have a copy of all my rent receipts that go into the $1000.00's of dollars.

Due to my unforseen problems I moved out of there so you could rent it again . What you are doing me and my elderly mother is proposterous. How greedy can you be? You have taken advantage of us from the start. I had no idea what you were getting me into, so as of right now I am homeless along with my mother and living off relatives.

Final account statement

Ledger Account at move-out

Demand for Payment Delivery Fee - Fillmore

55.00

Early termination fee

2,518.00

Final, Billing Fee, 09/16/15 - 09/16/15, NWP, Acct # 889509005

10.34

Final, Pest Control, 09/01/15 - 09/15/15, NWP, Acct # 889509005

0.48

Final, Sewer, 09/01/15 - 09/15/15, NWP, Acct # 889509005

2.40

Final, Trash, 09/01/15 - 09/15/15, NWP, Acct # 889509005

2.85

Final, Water, 09/01/15 - 09/15/15, NWP, Acct # 889509005

18.69

Late Charges

80.00

Monthly, Billing Fee, 07/01/15 - 07/31/15, NWP, Acct # 889509005

5.34

Monthly, Billing Fee, 08/01/15 - 08/31/15, NWP, Acct # 889509005

5.34

Monthly, Pest Control, 07/01/15 - 07/31/15, NWP, Acct # 889509005

0.48

Monthly, Pest Control, 08/01/15 - 08/31/15, NWP, Acct # 889509005

0.48

Monthly, Sewer, 07/01/15 - 07/31/15, NWP, Acct # 889509005

2.80

Monthly, Sewer, 08/01/15 - 08/31/15, NWP, Acct # 889509005

9.86

Monthly, Trash, 07/01/15 - 07/31/15, NWP, Acct # 889509005

5.95

Monthly, Trash, 08/01/15 - 08/31/15, NWP, Acct # 889509005

5.92

Monthly, Water, 07/01/15 - 07/31/15, NWP, Acct # 889509005

20.38

Monthly, Water, 08/01/15 - 08/31/15, NWP, Acct # 889509005

54.84

Notice Fee - Fillmore 60 days at lease rate of $41.97 per day

2,518.00

NSF Fee: Fillmore, Susan ASJL0692FBA3

75.00

Parking Permit - 1st Vehicle

5.00

Pet Rent - Small Pet (30 lbs. or less)

15.00---was $30 monthly

Rent

629.50----lie---1259.00 just rent monthly

Balance at move-out

6,041.65

* See the itemized charges for a complete listing of the work.

$1700.00 in deposits given 9/2014

Deposit Activities

OSP Credit Card Deposit

(500.00)

Total Deposits on hand

(500.00)

Additional charges/credits/payments after move-out

Cleaning Charges - Carpet clean

65.00

Cleaning Charges - General Clean

110.00

Damage Charges - Drip Pans

12.00

Damage Charges - Trash Removal

105.00

Total additional charges / credits / payments

292.00

Final Account balance

Balance at move-out

6,041.65

Total Deposits

(500.00)

Refunded Amount---Never Refunded

Total additional charges / credits / payments

292.00

Total account balance due

5,833.65

* See the itemized charges for a complete listing of the work.

$6,041.65

9/21/2015          Cleaning Charges - General Clean             $110.00 $6,151.65

9/21/2015          Cleaning Charges - Carpet clean $65.00   $6,216.65

9/21/2015          Damage Charges - Drip Pans       $12.00   $6,228.65

9/21/2015          Damage Charges - Trash Removal            $105.00 $6,333.65

9/21/2015          Apply Deposit To Charges Due    ( $500.00 )          $5,833.65

TOTAL DUE:        $5,833.65

9/15/2015          Move-out Credit              ( $15.00 )             $3,488.89

9/15/2015          Final, Pest Control, 09/01/15 - 09/15/15, NWP, Acct # 889509005              $0.48               $3,489.37

9/15/2015          Final, Sewer, 09/01/15 - 09/15/15, NWP, Acct # 889509005          $2.40               $3,491.77

9/15/2015          Final, Trash, 09/01/15 - 09/15/15, NWP, Acct # 889509005           $2.85               $3,494.62

9/15/2015          Final, Water, 09/01/15 - 09/15/15, NWP, Acct # 889509005          $18.69               $3,513.31

9/16/2015          Notice Fee - Fillmore 60 days at lease rate of $41.97 per day         $2,518.00               $6,031.31

9/16/2015          Final, Billing Fee, 09/16/15 - 09/16/15, NWP, Acct # 889509005   $10.34               $6,041.65

9/21/2015          Cleaning Charges - General Clean             $110.00 $6,151.65

9/21/2015          Cleaning Charges - Carpet clean $65.00   $6,216.65

9/21/2015          Damage Charges - Drip Pans       $12.00   $6,228.65

9/21/2015          Damage Charges - Trash Removal            $105.00 $6,333.65

9/21/2015          Apply Deposit To Charges Due    ( $500.00 )          $5,833.65

TOTAL DUE:        $5,833.65

Variance due or to be refunded

Original - balance due

5,833.65

Edited - balance due

FAS Prepared

I went on my payment portal and there was nothing there today-no payment history---I do have hard copies of what I paid that never went under $1330.00 monthly plus paid my own utilities electric and gas. A lot of prices were quoted wrong--I dod correct. E.G.  $350 down dog refund+30.00 monthly. parking $5.00 monthly-actually $10 monthly. Rent they charged $1269.00 monthly yet they listed $629.50 monthly. Lies, please help me. PLEASE