America Vacations Five Star Travel Explore Your Dream Jay Shapiro Alema Juarez-888-641-6933 Kevin Short Tyler Moore Justice- 844-859-2101 Ripped off and ruined my once in a lifetime vacation Internet

I work for the Government. I was offered a vacation package. All inclusive 3 days and 4 nights at a 4-5 star resort. With a bonus 4 days 3 nights, at either Orlando or Las Vegas, with either DisneyWorld tickets or a car rental. I have 18 months to use. I called this number: 888-684-1302 and paid $398.00, which was for two, $149 per person. My confirmation number was CT 1494428. I was told I had 18 months to make my reservation and would lock in 60% off my airfare. They said I couldn't book more than 6 months ahead and 30-45 days before. So I called back when I was ready to make my reservation. They gave me another number to call: 844-859-2101.  I called and spoke with Justice. Then months long stress ensued. He would tell me something and that he would call me back. He didn't and I spent many hours trying to reach him and when he did answer he was very vague. Finally he said he had to send me an email, that I had to sign and scan back to him. I did this. Then I waited again. When I finally reached him, he said my sister needed to do the same thing. She did. More time ensued with many frustrating unanswered calls.  Finally I get the Orlando and Bahamas vacation set up. I gave him the dates for my Orlando vacation and my Bahamas vacation. When I call to confirm at Calypso Cay,Kissimmee, Florida, no rental car was approved. Then I get a recording that the number is disconnected. The resort gives me contact information and I call. I spent weeks trying to reach them and the resort did as well. The would hang up on me and the resort. Now they say someone took over for the original company. America Vacations 888-641-6933 and I speak with Alema Juarez. I ask about the rental car ad, he gets very irate with me and says they won't give me the car, but will give me the Disneyworld tickets. I told him I had gotten the package partly because of the rental car. He yelled at me and said he can't give it to me. So a few minutes later the resort, who had spent a lot of time as well trying to get me the rental car approval, calls me. They said the new company called them and said that I was fine with the Dinseyworld tickets. I said I was not and I had told Alema that. The resort then contacted him again. He calls me and yells at me, that the resort would be canceling my reservation. He said I got his company in trouble. I tried to explain that I had paid for a package that included a car rental. He tells me to call my credit card company to get the money back for the car rental. I also told him I had called the Bahamas resort and my reservations were not there. He yells at me to call the credit card company and get my money back. Then he said don't ever call me again and hung up on me. I have never in my life been treated so badly or spoken to in this manner. There is so much more to this that I can't remember at the moment. I got this package from my Government job. How can they scam me like this?