Complaint Review: ARS Rescue Rooter - Nationwide
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- Author Not Confirmed
- ARS Rescue Rooter Nationwide USA
- Phone: 866-399-2885
- Web: ars.com
- Category: Builders & Contractors
ARS Rescue Rooter overcharging for warranty labor Dallas, TX Nationwide
*Author of original report: problem resolved to my satisfaction
*UPDATE Employee: ARS/Rescue Rooter Customer Relations
Show customers why they should trust your business over your competitors...
Never use these guys for plumbing or ac/heater work. They overcharge, arrive hours late and require mulitple visits to get it right. I bought an ac two years ago, they had to come back 5 times to fix issues, one which dumped water thru my ceiling that I had to fix. Then I called them for warrant work for the hot water heater they sold me when I bought the ac and charged $350 for a 10 minute fix.
DON"T USE THESE GUYS!!!!!
This report was posted on Ripoff Report on 10/09/2014 06:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ars-rescue-rooter/nationwide/ars-rescue-rooter-overcharging-for-warranty-labor-dallas-tx-nationwide-1181873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
problem resolved to my satisfaction
AUTHOR: Larry - ()
SUBMITTED: Wednesday, October 29, 2014
Corporate with ARS/Rescue Rooter contacted me and asked what problems I had. They also asked what they could do to make everything right. They sent out people to fix all of my issues to my satisfaction, all three, and credited me back an agreed upon credit. Everything has been resolved to my complete satisfaction. I am truly impressed with the amount of effort they went thru to take care of my complaints.
#1 UPDATE Employee
ARS/Rescue Rooter Customer Relations
AUTHOR: Ars/rescue rooter customer care team - ()
SUBMITTED: Thursday, October 09, 2014
Larry, thank you for sharing your experience. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We understand your situation and would appreciate the opportunity to speak with you about your experience. Please call Corporate Customer Relations at 866-803-0879.
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