Complaint Review: ASHLEY FURNITURE HOMESTORE - Springfield Missouri
- ASHLEY FURNITURE HOMESTORE 1715 E. Independence Rd. Springfield, Missouri United States of America
- Phone: 417-447-0580
- Web:
- Category: Customer
ASHLEY FURNITURE HOMESTORE DOES NOT BACK UP IT'S FURNITURE, ANY THING WRONG-YOUR PROBLEM, NOT THEIRS, WITH NO REGARD FOR THE CUSTOMER Springfield, Missouri
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We bought a bed from Ashley, waited 3 wks. for the bed to come into the store. We picked the bed up ourselves, we live over 100 miles from the store. Got the bed home and went to put it together and found damage on one of the splines on the headboard. The spline slides into a groove on one of the legs. We called the store, they said they would have someone call us in a couple of days. At this point we had been sleeping on a mattress on the floor for 3 wks. and thought we would be nice, not make a fuss, and try to fix it ourselves. We put a C clamp on the spline to compress it so it would fit into the groove. It worked. We put the headboard together and stood it up. Some of the material from the spline had split off and was showing on the front so we had to take the leg off and work with it some more. Put it back together, put the rest of the bed together, positioned it against the wall, put the mattress on and stood back to admire our work.
This report was posted on Ripoff Report on 06/02/2010 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture-homestore/springfield-missouri-65804/ashley-furniture-homestore-does-not-back-up-its-furniture-any-thing-wrong-your-problem-609597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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