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Report: #487377

Complaint Review: AustinNatural.com - Outlet Nutrition - Internet

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  • Reported By: Judy — Houston Texas USA
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  • AustinNatural.com - Outlet Nutrition Internet United States of America

AustinNatural.com - Outlet Nutrition - outletnutrition.com Ordered product in April; my card ws charged immediately; never rec'd order. Websites are now gone. I had ordered from Austin Natural before, but they became someone else and failed to deliver. Internet

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On April 15, 2009, I placed an order with Austin Natural.com totalling $57.84 with shipping.  I had ordered from them in the past with no problem.  Apparently they had sold their business to Outlet Nutrition.com which I didn't notice when placing the order.  The order confirmation email address was 'customercare@outletnutrition.com' but the body of the email mentions only Austin Natural.  When I did not receive my order after several weeks (my card had been charged immediately), I called customer service and got a recorded message stating something like this 'due to the large volume of orders, we can't take your call.  Please send an email to ..... "   I never received any type of response to my emails and I sent several over the next couple of months.  I know this is probably a dead issue, but I wanted to get it on record.  Thanks.

This report was posted on Ripoff Report on 08/30/2009 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/austinnaturalcom-outlet-nutrition/internet/austinnaturalcom-outlet-nutrition-outletnutritioncom-ordered-product-in-april-my-487377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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