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Report: #1125911

Complaint Review: Auto Shipping Group - Washugal Washington

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  • Reported By: RCSpokane — Spokane Washington
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  • Auto Shipping Group 470 N Y Street Washugal, Washington USA

Auto Shipping Group ,Domestic Auto Transport, Magic Carpet Auto Transport, Red Carpet Auto Transport, Cascade Vehicle Shipping, The Car Transporters, Transport Holding Company Unlicensed, uninsured, unethical, deceptive, operating illegally, AVOID these companies Washugal Washington

*REBUTTAL Owner of company: Ronald Cummings is a complete idiot.

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 Terry Williams operates multiple auto transport companies with active web sites and active postings on TransportReviews.com.  The companies have addresses in Camas, WA, Washugal WA, Portland OR and Chandler AZ.  Only one of these companies has an active authority from the FMCSA and active insurance to operate, but all the companies will take your order (which is completely illegal and exposes you to massive risk).

If you call one of the companies without a license, they will take your order and then funnel through the active company (Auto Transport Group).  If you have a problem and go the company they funnel the work to, they will say you were not their customer.  And if you go back to the company you worked with, they have no authority or insurance so you are on your own with no legal recourse.  By the way, these are not DBA (doing business as) names. These are presented as completely distinct companies which is why this is so illegal.

In addition, they run an illegal contest in which they tell you if you give them a 5-star review on TransportReviews.com, you will be entered into a drawing to get your shipping refunded in total.  However the way they have implemented the contest is illegal in at least most states, and there is no evidence they have ever awarded the money to anyone (making it even more illegal).  Further, if you post anything less than a 5-star review, they tell TransportReviews.com that you were not their customer and the review will not go up unless you go through a huge amount of effort to prove you were their customer.  They then reply to your review with misleading in dishonest information to try and discredit you.  In addition, when you fill out your review they give you a link to the form, but the form is filled out for Auto Shipping Group even though you may have used a different company like Domestic Auto Transport.  So if you do give a 5-star review it makes Auto Shipping Group look like a rock star shipping company even though you never authorized ASG to do any work for you.

You can verify my claims regarding licensing and insurance by going to the FMCSA web site and looking them up by the state in which they were originally registered prior to being voluntarily removed to avoid paying a $75,000 bond with the FMCSA.  You’ll also be unable to find 2 of the companies as they have never been registered with the FMCSA period.  http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

While their actions are unethical and completely illegal, and while I’ve filed formal complaints with the FMCSA and the BBB, resolution on this will likely take some time.  I strongly recommend you avoid using any of the Terry Williams companies including:

  • Domestic Auto Transport, Camas, WA (no insurance, inactive authority—last authorized as being in Oregon)
  • Magic Carpet Auto Transport, Camas, WA (no FMCSA record)
  • Red Carpet Auto Transport, Chandler, AZ (no insurance, inactive authority)
  • Cascade Vehicle Shipping, Camas, WA (no FMCSA record)
  • Transport Holding Company, Washugal, WA (no insurance, inactive authority)
  • Auto Shipping Group, Washugal, WA (insured through Great American Insurance, active US DOT number 2239008, Docket Number MC 600841)
  • The Car Transporters, Camas, WA  (no FMCSA record)

 

This report was posted on Ripoff Report on 02/23/2014 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-shipping-group/washugal-washington-98671/auto-shipping-group-domestic-auto-transport-magic-carpet-auto-transport-red-carpet-aut-1125911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Ronald Cummings is a complete idiot.

AUTHOR: Terry Williams - ()

POSTED: Thursday, May 01, 2014

Ronald you are a complete idiot who doesn't have an Effing clue about what you are talking about... First of all I owned all six of the brokerages as you mentioned and have owned them for many years. When I started in this business the FMSCA allowed one company per MC number along with a $10,000 bond or trust. Along with our Flag ship company Magic Carpet Auto Transport which was started in 2003, we acquired the other 5 brokerages over the next few years. We operated each brokerage as independent S corps with some of the brokerages operating out of Phoenix and some out of Washington State. We operated like this until 2013 when the new transportation bill allowed us to operate as many marketing companies under one MC number as we pleased.

We decided instead of bearing the expense of running six separate stand alone companies we would just roll all of them up under one entity which is now Auto Shipping group Inc. based in Washington state. we are properly licensed through the FMSCA with a trust of $75,000 as required by the DOT.

If you click on any of our old websites they point to ASG and we routinely tell return customers and anyone that asks us that we used to be one of the old companies as we have many, many return clients that go to our old web sites or call our old phone numbers. We have NEVER been out of compliance, although for about ten days the FMSCA site showed us as inactive while we changed names and got things set up with the new company, but even then we still operated with the blessing of the DOT. Currently we are A+ rated at the BBB here in Washington state and are among the top companies listed on the website www.transportreviews.com .

Ronald the idiot made a complaint with Washington State authorities and when I showed them our credentials or our side of the story they agreed we were completely legit and Ronald was an effing idiot. we do offer a contest to folks who've used our service that leave a 5 star review then they are entered into a drawing with a chance to win the money they paid us returned if they are chosen. Again Ronald is an idiot because I contacted the Washington gambling commission before we started this and they said its the same thing as dropping a business card into a fish bowl with a chance to win a free meal at a restaurant. Completely legal and above board. On the 5th of May we will announce February's winner and within two weeks we will refund them the money they paid us and give the rep who serviced the account a small bonus as well.

Here is the web site to the gaming commission.

http://www.wsgc.wa.gov/

Here is the link to the Washington BBB report of our company

http://www.bbb.org/oregon/business-reviews/trucking-transportation-brokers/auto-shipping-group-in-washougal-wa-22011357

Here is our Profile on the website Transport Reviews

http://transportreviews.com/Company/auto-shipping-group-inc.asp

Here is our profile on the DOT website that proves we are operating legally.

http://safersys.org/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=2239008&original_query_string=AUTO SHIPPING GROUP INC

Check us out and you'll see that that Ronald Cummings in simply an idiot looser who really doesn't have a clue about our business.

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