Report: #871389

Complaint Review: autopartswarehouse.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, April 20, 2012
Updated: Fri, April 20, 2012
Reported By: In Stock to them means they can get it!!! — simi California United States of America

Author Not Confirmed

Why?

autopartswarehouse.com 17150 South Margay Ave. Internet United States of America

Phone:
Web: autopartswarehouse.com
Category: Auto Parts

autopartswarehouse.com oempartsbin.com LIES _ NOT IN STCK - DELAYS!!! Internet

*General Comment: our business -same results

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Needed part asap. I stated just that and specifically asked if it was in stock locally in the CA warehouse. They lied and said yes. I asked how soon the order will ship. "As soon as your CC charge is confirmed". My CC was charged the following day and I expected the part the following day since the warehouse is 40 miles away and 1 day service. Part was on east coast and 5 days later I am still waiting for delivery!!!! NEVER AGAIN!!!

This report was posted on Ripoff Report on 04/20/2012 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autopartswarehousecom/internet/autopartswarehousecom-oempartsbincom-lies-not-in-stck-delays-internet-871389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

our business -same results

AUTHOR: Righteous1 - (USA)

SUBMITTED: Friday, April 20, 2012

POSTED: Friday, April 20, 2012

Thank you for posting this.

Our business has a Fleet of Vehicles. At various times we have to order online. We got burnt by this e-commerce site as well.

They refuse to refund nor allow returns because they have in small print "special orders" cannot be refunded or returned. Well most auto parts for older cars are now labeled that way so you can get stuck with the wrong item that they TELL you fits the vehicle only to find out it doesn't! We refuted thru our bank and they declined reversal of charge because of that very clause referenced. So I do think you are right...they are poor at customer service and will say anything to get the deal and make YOU the customer "wait and...wait"....

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