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Report: #1401469

Complaint Review: Avis car rental - Pittsburgh Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Rich — Sebring Florida USA
  • Author Not Confirmed What's this?
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  • Avis car rental 115 Rental Car Access Road Pittsburgh, Pennsylvania USA

Avis car rental gave special rate move suv to Orlando When p/u price twice as much and on delivery another 50% Pittsburgh Pennsylvania

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Went by air to Pittsburgh and because of possible cancelation going back, I arranged a rental car from Avis going back to orlando.Wanted a low price car and sales lady said if I would take a suv back to Orlando I would get a discount. She gave me a price of $59.00 for 2 days total taxes included. This was 09/08/17.

I came in on 09/10/17 and another lady wrote up aggreement with referance # I gave her. the bill came to $86. 41 and I said where was the discount and I asked for 24 hours instead of 48. She said I would have to talk with Avis in Orlando .I was a fool, but I trusted that she was being honest with me and signed for #16.50 for insurance only. 

I had car to deliver within 24 hours and Avis said would have to bring it in next day and I would not be charged. Stayed in motel and took car back next day 09/12/17. got bank statement and they charged me $186.00. Called customer service and they put price at $90.00. Said I signed for it so will have to pay it. Their special rate for doing them a favor was $90 dollars for 1 day. 

I really thought I could trust the Avis agent as they are a large company. But I was wrong , costly lesson do not trust using Avis for any thing.

 

This report was posted on Ripoff Report on 09/21/2017 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avis-car-rental/pittsburgh-pennsylvania-15231/avis-car-rental-gave-special-rate-move-suv-to-orlando-when-pu-price-twice-as-much-and-1401469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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