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Report: #345430

Complaint Review: Bally's Total Fitness - Webster Texas

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  • Reported By: Dickinson Texas
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  • Bally's Total Fitness 20761 Gulf Freeway Webster, Texas U.S.A.

Bally Total Fitness Misrepresentation to ripoff children too! Webster Texas

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I am, unfortunately, a member of Bally Total Fitness. I paid in full for a three year membership. I have three small children. Of course I decided to join because it was the only gym near my home and they had "child care" which is always full. I decided to take a Pilates class and paid extra for that too. So my 3 and 5 year olds could go and have something fun to do with me, I decided to sign them up for Karate. I was on my way to class and brought them in with me. I asked at the front desk and a rep quickly said sure we can sign them up and had me sign a paper and said it would be 42 bucks per child every month. The 3 year old was too young to be in the same class with the 5 year old so that totally negated the reason I had them there together which was to have them with me while I worked out. I was only able to handle that scenario for about 2 weeks and then could not do it anymore. I also teach and attend graduate school. At no time had anyone ever explained that the so called "enrollment" was not just a contract, but a three year contract! I had pulled them out of a Karate school to take them there with me. No other place I have ever heard of holds a 3 year old and 5 year old to a contract for three years. I had called to cancel their program and the front desk never mentioned not being able to cancel, but rather said I had to go in person, so a couple of weeks goes by and I go in person and the man at the desk said he could not do that for me but I could call the corporate number and have them do it. So I call them and they say that I can't cancel, that I have to continue paying for the kids for two more years. I said they have only gone twice and they are little, what are you talking about? That is when I first learned I signed a contract for three years. On the website it says that that membership is more for those wanting a black belt and that generally children under 5 are not enrolled in TMA! Well, the reps at Bally's sure needed to get their numbers up because I totally got screwed! I hate that company for trying to make a buck on little kids and their stupid mom (me)!

Rosie
Dickinson, Texas
U.S.A.

This report was posted on Ripoff Report on 06/28/2008 06:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ballys-total-fitness/webster-texas-77598/bally-total-fitness-misrepresentation-to-ripoff-children-too-webster-texas-345430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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