BISSELL APPLIANCES MY STEAM CLEANER IS BROKEN, AND ALL I GOT WAS AN EMAIL TELLING ME TO TAKE TO NEAREST DEALER TO FIX. GILBERT Arizona

THIS IS ABOUT THE BISSELL PRO STEAM CLEANER. I HAVE 2 CLEANERS AND BOTH OF THEM HAD THE SAME THING WRONG WITH THEM. THEY WOULD RINSE BUT WOULDN'T DISPENSE THE CLEANER. THE 1ST CLEANER I RETURNED AFTER 3 USES, AND THE STORE I BOUGHT IT FROM EXCHANGED IT NO PROBLEM. THE 2ND ONE WORKED FOR A LITTLE OVER A YEAR AND THEN THE SAME THING STARTED TO HAPPEN ALL OVER AGAIN. I CONTACTED BISSESS VIA EMAIL AND ALL THEY TOLD ME WAS TO TAKE IT TO A DEALER AND HAVE IT REPAIRED. DIDN'T OFFER NOTHING. NO MONEY, COUPONS OR ANYTHING.

NOW IT SITS IN MY UTILITY CLOSET COLLECTING DUST. I USED IT 4 TIMES, BEFORE IT QUIT. MY SISTER IN FLORIDA HAS THE SAME MAKE AND MODEL AND HERS DID THE SAME THING. SHE USED HERS 5 TIMES AND IT QUIT.

I WILL NEVER BUY A BISSELL PRODUCT AGAIN, NO MATTER HOW CHEAP THEY ARE. THE PRO STEAM WAS $300.00 BRAND NEW, AND TO ME THAT ISN'T CHEAP, ESPECIALLY IF YOU ARE ON A FIXED INCOME. I'M VERY DISAPPOINTED IN BISSELL. MY FAMILY HAS BEEN BUYING BISSELL PRODUCTS FOR OVER 25 YRS. SHAME ON YOU BISSELL FOR NOW TAKING PRIDE IN YOUR PRODUCTS ANYMORE!!!

Christina
ringgold, Georgia
U.S.A.