Complaint Review: Blue Rhino - Princeton Iowa
- Blue Rhino www.Bluerhino.com Princeton, Iowa U.S.A.
- Phone:
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- Category: Fuel Companies
Blue Rhino Confusion of ripoff victimized many consumers Princeton Iowa
*Consumer Comment: Blue Rhino is deceiving the consumer
*Consumer Comment: Blue Rhino is deceiving the consumer
*Consumer Comment: Blue Rhino is deceiving the consumer
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Many consumers have failed to not read carefully, the information printed on the sides of the plastic sleeve that Blue Rhino places on it's refilled cylinders. There is a note that says "IMPORTANT NOTICE - If you exchange for a TriSafe2 cylinder, it must be returned to Blue Rhino. Fill centers cannot refill TriSafe2 cylinders"
They also show the consumer a picture of the new TriSafe2 ACME style valve and where to look to see if it a TriSafe2 valve or not.
If it does not have the identifier on the side of the valve, it can be refilled anywhere. However, many consumers have not taken the time to read the label AND are not told by the persons selling them a BlueRhino refill that they need to be aware of the impact if the cylinder they are exchanging for has the TriSafe2 valve.
Chuck
Princeton, Iowa
This report was posted on Ripoff Report on 03/18/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blue-rhino/princeton-iowa/blue-rhino-confusion-of-ripoff-victimized-many-consumers-princeton-iowa-17003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Blue Rhino is deceiving the consumer
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, December 23, 2002
Many people will say that Blue Rhino has a right to operate (what appears to be) an "exchange service" on propane tanks. I disagree. I feel they are deceiving consumers because they are making people think it is a convience they are paying for when, in actuallity, they are slowly, one by one, cornering the market on propane tanks.
Sooner or later people who are having their tanks refilled will take it to an exchange center. Whether it's for convenience, or because they have no choice at the time, or whatever the reason. When they do, that tank is modified by Blue Rhino and another tank is out of circulation for refilling and into the hands of Blue Rhino. After a period of time there will be very few "refillable" tanks left in circulation.
I had to have a new style tank because when I went to refill my last one it did not have the government required overfill (OPD) valve on it. The low price for the Blue Rhino exchange looked inviting so I fell for it. I found out several months later, when I ran out of fuel on it, that the tank could not be refilled because of the modified valves Blue Rhino puts on their tanks to ensure no one else can refill them.
I got my tank at a local Wal-Mart store. When the refill dealer couldn't refill it I took it back to Wal-Mart and complained that this is unfair. When I changed out the tank I was not made aware of this deception by Blue Rhino. I agree, if you look close enough there is a small explanation on the tank's large label that makes it look as though Blue Rhino's special TriSafe2 valve is for safety. The special valve Blue Rhino tanks have is for cornering the market - not for safety!
Wal-Mart agreed to exchange the tank one time only for the price it would have cost me to refill it. But I am still left with a tank that can't be refilled. When I called Blue Rhino to complain I was told to take it to a Blue Rhino exchange dealer and ask them if I could change my empty Blue Rhino tank for an empty tank that had not been modified. This is unacceptable.
I see Blue Rhino's program as only being acceptable (but still questionable) if they put THEIR OWN new tanks into the recycle system and did not take other tanks in exchange for them, or, if they did take other tanks then to not modify them in any way.
I plan on pursuing this problem and, if possible, file a complaint with my state's consumer protection department. Maybe they could take some legal action to stop them.

#2 Consumer Comment
Blue Rhino is deceiving the consumer
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, December 23, 2002
Many people will say that Blue Rhino has a right to operate (what appears to be) an "exchange service" on propane tanks. I disagree. I feel they are deceiving consumers because they are making people think it is a convience they are paying for when, in actuallity, they are slowly, one by one, cornering the market on propane tanks.
Sooner or later people who are having their tanks refilled will take it to an exchange center. Whether it's for convenience, or because they have no choice at the time, or whatever the reason. When they do, that tank is modified by Blue Rhino and another tank is out of circulation for refilling and into the hands of Blue Rhino. After a period of time there will be very few "refillable" tanks left in circulation.
I had to have a new style tank because when I went to refill my last one it did not have the government required overfill (OPD) valve on it. The low price for the Blue Rhino exchange looked inviting so I fell for it. I found out several months later, when I ran out of fuel on it, that the tank could not be refilled because of the modified valves Blue Rhino puts on their tanks to ensure no one else can refill them.
I got my tank at a local Wal-Mart store. When the refill dealer couldn't refill it I took it back to Wal-Mart and complained that this is unfair. When I changed out the tank I was not made aware of this deception by Blue Rhino. I agree, if you look close enough there is a small explanation on the tank's large label that makes it look as though Blue Rhino's special TriSafe2 valve is for safety. The special valve Blue Rhino tanks have is for cornering the market - not for safety!
Wal-Mart agreed to exchange the tank one time only for the price it would have cost me to refill it. But I am still left with a tank that can't be refilled. When I called Blue Rhino to complain I was told to take it to a Blue Rhino exchange dealer and ask them if I could change my empty Blue Rhino tank for an empty tank that had not been modified. This is unacceptable.
I see Blue Rhino's program as only being acceptable (but still questionable) if they put THEIR OWN new tanks into the recycle system and did not take other tanks in exchange for them, or, if they did take other tanks then to not modify them in any way.
I plan on pursuing this problem and, if possible, file a complaint with my state's consumer protection department. Maybe they could take some legal action to stop them.

#1 Consumer Comment
Blue Rhino is deceiving the consumer
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, December 23, 2002
Many people will say that Blue Rhino has a right to operate (what appears to be) an "exchange service" on propane tanks. I disagree. I feel they are deceiving consumers because they are making people think it is a convience they are paying for when, in actuallity, they are slowly, one by one, cornering the market on propane tanks.
Sooner or later people who are having their tanks refilled will take it to an exchange center. Whether it's for convenience, or because they have no choice at the time, or whatever the reason. When they do, that tank is modified by Blue Rhino and another tank is out of circulation for refilling and into the hands of Blue Rhino. After a period of time there will be very few "refillable" tanks left in circulation.
I had to have a new style tank because when I went to refill my last one it did not have the government required overfill (OPD) valve on it. The low price for the Blue Rhino exchange looked inviting so I fell for it. I found out several months later, when I ran out of fuel on it, that the tank could not be refilled because of the modified valves Blue Rhino puts on their tanks to ensure no one else can refill them.
I got my tank at a local Wal-Mart store. When the refill dealer couldn't refill it I took it back to Wal-Mart and complained that this is unfair. When I changed out the tank I was not made aware of this deception by Blue Rhino. I agree, if you look close enough there is a small explanation on the tank's large label that makes it look as though Blue Rhino's special TriSafe2 valve is for safety. The special valve Blue Rhino tanks have is for cornering the market - not for safety!
Wal-Mart agreed to exchange the tank one time only for the price it would have cost me to refill it. But I am still left with a tank that can't be refilled. When I called Blue Rhino to complain I was told to take it to a Blue Rhino exchange dealer and ask them if I could change my empty Blue Rhino tank for an empty tank that had not been modified. This is unacceptable.
I see Blue Rhino's program as only being acceptable (but still questionable) if they put THEIR OWN new tanks into the recycle system and did not take other tanks in exchange for them, or, if they did take other tanks then to not modify them in any way.
I plan on pursuing this problem and, if possible, file a complaint with my state's consumer protection department. Maybe they could take some legal action to stop them.


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