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Report: #1215034

Complaint Review: Buy Auto Parts - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rick — Fullerton California USA
  • Author Not Confirmed What's this?
  • Why?
  • Buy Auto Parts Nationwide USA

Buy Auto Parts AC Compressor clutch failed in 10 months San Diego California

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 I bought an AC compressor kit(comp, rcvr/dryer,expn valve) for $454  7Mar14 from Buy Auto Parts.

While the compressor lasted, the clutch bearing failed by Jan 2015. The entire clutch assembly spun around!

I bought a new compressor from a Mazda dealer for $250. When I compared the clutch, it was different. Is Buy Auto parts sourcing in China and rebranding as of Japanese manufacture.  They sent me a belt in a Gates sleeve but the part number on the belt was another manufacture's number.

The effort to replace an AC compressor is so high for a MAzda CX7 that I would not risk even getting a replacement from them.

Their rep on the phone seemed knowledgeable and their delivery was good. Parts selection is good. Prices are ok.

Quality is important for a high installation labor effort part and $454 should have assure it.

 

I recall trying to return belt which was the wrong size - they would not do it. They are a "office only" parts place and likely have someone else handle the physical inventory

 

This report was posted on Ripoff Report on 03/11/2015 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buy-auto-parts/nationwide/buy-auto-parts-ac-compressor-clutch-failed-in-10-months-san-diego-california-1215034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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