Complaint Review: CIRRO ENERGY - Plano Texas
- CIRRO ENERGY 2745 Dallas Parkway, suite 200. Plano, Texas 75093 Plano, Texas United States of America
- Phone: 1-800-692-4776
- Web: http://www.cirroenergy.com/contactu...
- Category: Electrical Services
CIRRO ENERGY Spamming "service consent" Plano, Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This email is about a discrepancy with CIRRO Energy about agreeing to set up electric service with your company, as of June of 2010. I never signed or received any correspondence via email or U.S. Postal mail detailing a contract agreement. CIRRO customer service has recovered/found "one" phone call I made asking about possible service,but claims I never "canceled" service and claims I agreed to service.
A customer service representative claims to have spoken to me by phone in August of 2010 and I have no recollection or documentation proving this call or what was discussed. Service is claimed from June of 2010 to September of 2010 in apartment number 205 in my current apartment complex. I didn't move in to apartment # 207 and set up service with SPARK until July 9th,2010 and my email enrollment confirmation print out to prove it.
I never heard anything about his until I received a call from a collection agency (PRO COLLECT)in January of 2011. I sent this documentation regarding my lease move-in date and dated July 9th, SPARK Enrollment Confirmation. Documentation was considered "invalid" according to CIRRO Customer service.
Spending my time emailing BBB, Public Utility Commission, emailed their VP of Sales J.P. Schlensker an awaiting a response. I will not take this sitting down.
This report was posted on Ripoff Report on 02/08/2011 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cirro-energy/plano-texas-75093/cirro-energy-spamming-service-consent-plano-texas-692631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.