Connected investors Deal Dog software Deal dog software does not work. Connected Investors refused to refund  Internet

With regards to the Connected Investors' Deal Dog program not working properly, there was advice given to the customer that they should try to use a different web browser and/or check their current browser settings. We gave suggestions as to what may be the problem on the customer's end with regards to their specific browser settings, and that changing a few of these settings should fix the issue they were presented with. 

With regards to the refund policy for the program, this customer purchased the ReallyFlip Now program from Connected Investors, and it is very clearly stated on the purchase page that the full program has a three day refund policy ( http://ReallyFlipNow.com ). It is also stated in the Terms of Service document, which every customer digitally signs to indicate their acceptance of the Terms of Use when they first log in to their account after purchase ( http://connectedinvestors.com/content/terms-of-use )

With every purchase, the customer is presented with the Terms of Use document which they accept as a condition of purchase, and we also obtain an electronic signature from the customer to ensure acceptance of the terms. It seems the Terms of Use may not have been properly read in this case. In any event, we apply policy consistently in all cases as spelled out in section 5 of the Terms of Use, under refund policy.

5. Refunds..... Connected Investors will honor refund requests for the Really Flip Now (RF) program within the first 3 days from the date of purchase. All refund requests must occur and be documented by Connected Investors within 3 days from the date purchase and be tied to a specific marketing promotion. After the 3 day return window, any sales that result from marketing promotions ARE FINAL AND NO REFUNDS WILL BE GRANTED. There will be no exceptions made to this policy and all other refund requests will be denied..........There are NO REFUNDS for any apps, content or services that are immediately available for download upon purchase, with the exception of purchases of the Real Estate Riches Today and Really Flip Now programs noted above.

We have a copy of the signed Terms of Use on file from this purchase, and will be glad to provide it upon request. Our policy is simple and plainly stated. We will gladly grant refunds 100% of the time within the policy parameters, with all sales being final once that period has expired.