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Report: #649746

Complaint Review: Constant Contact - Internet Internet

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  • Reported By: cheated — New York New York United States of America
  • Author Not Confirmed What's this?
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  • Constant Contact Internet United States of America

Constant Contact unauthorized overcharges , Internet

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Constant Contact, a generally reputable email marketing firm, has a scammy practice that works like this:



You can "prepay" for a year of email newsletters, but if the number of subscribers rises above a set limit, fees will as much as triple, abruptly and without your knowledge. 



In fact, it seems this information is kept intentionally secret, so the company may push abusive, scam fees as high as possible, and back email account owners into a corner, pressuring them to "refill" their accounts, or their emails will be canceled.



I have given the company a week to rectify this, after which I will file a complaint with our attorney general, and consider filing in small claims court.



Beware. 

This report was posted on Ripoff Report on 10/11/2010 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/constant-contact/internet/constant-contact-unauthorized-overcharges-internet-649746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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