Cool Air USA Ripoff company Davie Florida

My name is Maria I am in charge of Customer Assurance Rapports. Please accept our sincere apologies for any inconvenience you may have experienced as a result to our service. Unfortunately, we did not meet your expectations. This is certainly not the way we want our customers to feel when we finish a job.  Our Customer Concerns is important and we take pride in ensuring everyone's satisfaction.  We strive for perfection, I am providing this number 954-915-1155 ext 208 or Sean ext 200 so you may contact us to resolve all the issues you mentioned. I welcome your questions and comments regarding this matter and look forward to speaking with you. As a testament to strive for perfection we take the added steps to ensure that we provide you with the highest level of service simply because our customers are important to us and they deserve the very best.

 Update 08/21/2013: received email from Co advsing refund would be processed, however I needed the service to be completed as A/c unit  not serviced in about 3-4years.  they came( new tech person) and serviced unit. here about 20-25 mins...reviewed alot that previous tech person did not, all was well, recommended a part which was declined as unit is approx 15 yrs & might go antime ...thus will wait for unit to go out to purchase new unit. all in all I am satisfied.