Complaint Review: Cosmetique - Vernon Hills Illinois
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- Author Confirmed
- Cosmetique 200 Corporate Woods Parkway Vernon Hills, Illinois U.S.A.
- Phone: 800-621-8822
- Web:
- Category: Corrupt Companies
Cosmetique CANCELLED TWICE by PHONE - STILL billing me with NO PRODUCT RECEIVED! Bank overdrafts result, killing MY CREDIT! Vernon Hills Illinois
*Consumer Comment: Contact your bank
*Author of original report: DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
*Author of original report: DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
*Author of original report: DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
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I registered with Cosmetique last winter/early spring. Tried it for several months, decided the products were NOT QUALITY products for the amount of cost, so PHONED IN my CANCELLATION. Two months later, around August of this year (2007), my bank account was overdrawn because COSMETIQUE billed me! I suffered almost $100 in overdraft fees as a result!
I phoned them again, furious. They would not reimburse me for the overdrafts, although the woman I spoke with ACKNOWLEDGED my account "should have been CLOSED", and agreed to email me a CONFIRMATION that my account was indeed, now, FINALLY CANCELLED, FOR REAL She was VERY RELUCTANT to do this, insisted it was not necessary, but finally indulged me.
I DID NOT EVEN RECEIVE a reimbursement for the after-cancellation fee, although a product DID show up on my porch the next day! I decided as long as I had a copy of the cancellation in my hands that I didn't care, as long as it was OVER.
No, not over. This week, my bank called me to "discuss a serious problem" with my account. Turns out Cosmetique STOLE money from my account a few weeks ago, and, again, as a result, my account bounced three legitimate checks and an ATM fee for a total of $144.00!!!!
I will call them AGAIN, but feel this company needs to be reported as a rip-off AND THIEF!! I am on a fixed income and they have all but destroyed my already weak credit (medical bills over the years after a car accident and resulting disability), and, worse, my bank has warned me I will be unable to keep my account with them if this continues!
Leaving $100 in my account to cover such "accidents" is nigh impossible for me -- I simply do not have the luxury of adequate income to do so, living paycheck to paycheck on a carefully structured budget.
I DEMAND A REFUND OF EVERY PENNY they've caused me to LOSE after first cancellation, EVEN MY OVERDRAFT FEES, because, as any judge would say, "Were it NOT for the actions of (Cosmetique), these events would NOT HAVE HAPPENED..."
Shea
Clinton, Illinois
U.S.A.
This report was posted on Ripoff Report on 11/24/2007 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cosmetique/vernon-hills-illinois-60061/cosmetique-cancelled-twice-by-phone-still-billing-me-with-no-product-received-bank-over-286411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Contact your bank
AUTHOR: Susan - (U.S.A.)
SUBMITTED: Saturday, November 24, 2007
Shea, go into your bank and tell them this company is not allowed to withdraw ever again.
You should have had that lady send you the confirmation of the date you canceled the account in Postal Service mail instead of email. Push for that the next time you talk to them, lie and tell them your computer died and they need to contact you by paper mail from now on.
#3 Author of original report
DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
AUTHOR: Shea - (U.S.A.)
SUBMITTED: Saturday, November 24, 2007
PLEASE help stop this menace! I posted my complaint/report, and followed it up with a visit to the Better Business Bureau! www.bbb.org
When I went there, I discovered Cosmetique was still considered 'Satisfactory'; WE know that is not true, but if you don't file a legitimate report/complaint with your area BBB, Cosmetique will never have to face JUSTICE!
On complaints received, the Chicago BBB shows:
"The BBB processed a total of 91 complaints about this company in the last 36 months, our standard reporting period.Of the total of 91 complaints closed in 36 months, 36 were closed in the last year."
I have nearly been RUINED, financially, physically and emotionally, by this company and their tactics, and fear it will not cease until a class action suit or something happens...
...WE MUST BE HEARD!
#2 Author of original report
DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
AUTHOR: Shea - (U.S.A.)
SUBMITTED: Saturday, November 24, 2007
PLEASE help stop this menace! I posted my complaint/report, and followed it up with a visit to the Better Business Bureau! www.bbb.org
When I went there, I discovered Cosmetique was still considered 'Satisfactory'; WE know that is not true, but if you don't file a legitimate report/complaint with your area BBB, Cosmetique will never have to face JUSTICE!
On complaints received, the Chicago BBB shows:
"The BBB processed a total of 91 complaints about this company in the last 36 months, our standard reporting period.Of the total of 91 complaints closed in 36 months, 36 were closed in the last year."
I have nearly been RUINED, financially, physically and emotionally, by this company and their tactics, and fear it will not cease until a class action suit or something happens...
...WE MUST BE HEARD!
#1 Author of original report
DEMAND JUSTICE - Don't stop here, make sure you ALSO file your COSMETIQUE complaint with the BETTER BUSINESS BUREAU!
AUTHOR: Shea - (U.S.A.)
SUBMITTED: Saturday, November 24, 2007
PLEASE help stop this menace! I posted my complaint/report, and followed it up with a visit to the Better Business Bureau! www.bbb.org
When I went there, I discovered Cosmetique was still considered 'Satisfactory'; WE know that is not true, but if you don't file a legitimate report/complaint with your area BBB, Cosmetique will never have to face JUSTICE!
On complaints received, the Chicago BBB shows:
"The BBB processed a total of 91 complaints about this company in the last 36 months, our standard reporting period.Of the total of 91 complaints closed in 36 months, 36 were closed in the last year."
I have nearly been RUINED, financially, physically and emotionally, by this company and their tactics, and fear it will not cease until a class action suit or something happens...
...WE MUST BE HEARD!
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