Complaint Review: Cybersonic Toothbrush Customer Service - Torrance California
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- Author Not Confirmed
- Cybersonic Toothbrush Customer Service 20100 So. Vermont Blvd, Torrance, CA 90502 Torrance, California U.S.A.
- Phone: 800-770-7525
- Web:
- Category: TV Advertisements
Cybersonic Toothbrush Customer Service ripoff Torrance California
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Ordered Cybersonic Toothbrush over internet in June, -01 -- loved it.
Also signed up for automatic toothbrush and toothwhitening to be shipped every 90 days for an automatic charge to my Visa
WRONG
The charge was made in October of $14.60 and nothing EVER CAME.
A call each month for four months to the 1-800-770-7525 # brought people who seemed to care, made promises to send the stuff and then didn't.
January 10, 2002 I sent a letter to Michael (Customer Service under Jorges) extension 267 who had promised me that he would take care of it. Along with the letter I sent back the whole unit since I didn't have equipment to work with -- no brush heads any more.
I wanted credit for the $14.60 and for returning the Cybersonic. What good is an excellent toothbrush if it doesn't have part. I have not received and credit(s) nor word nor anything.
Would like to tell Robert Urich that he's working with a nasty company! Can't seem to find a way to contact him.
Joan
Apex, Oregon
This report was posted on Ripoff Report on 03/18/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cybersonic-toothbrush-customer-service/torrance-california-90502/cybersonic-toothbrush-customer-service-ripoff-torrance-california-16999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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