DataSphere Technologies Data Sphere Technologies promises you the world, but delivers absolutely nothing and never does as promised! Still states contract signed is valid! FRAUD! Bellevue Washington

HORRIBLE SERVICE!  AVOID AT ALL COSTS!!  THEY WON'T DO ANYTHING THAT YOU PAY THEM TO DO!
I was cold called by an individual from this company claiming to represent King 5 News offering to add us onto King 5 News' website.  We talked a while and he stated how over 1million individuals visit King 5 and how my business would be advertised to at least 15% of all viewers and readers and that I would be the sole advertiser in my industry.  For $399 per month they would add banner ads and video ads to the site and they had me on that one.  I signed a 12 month contract with them and off we went.  

I got an email then from DataSphere asking for information on what kind of ads we wanted.  We spent a couple weeks working out the banner ads and then they gave me a very cheaply done powerpoint like presentation of a video.  The script was a mash of basic ideas and statements from our website and sounded awful.  I gave a new script and this time once it was recorded they just placed it on the website without review.  The script was good but the video was still high school quality.

Then some weeks went by and I went in to check my Analytics as I usually do and didn't find a single hit from King 5 or DataSphere, not even a bounce.  So we went hunting for our ads on the website.  We used a computer in the geographical area that the ads are set to and spent over an hour looking for our ads.  We didn't find it once.  We contacted DataSphere on the  issue and they replied with a screenshot with the ad in an article and an arrow pointing to it in the lower right hand corner as if we are blind and it is obviously there.  We tried again.  Didn't see our ad a single time in that exact area of the website.  We contacted DataSphere and they said the issue is that our ad link is broken and the reason they didn't show up in analytics is because of some technical gobbildygook and because the banner ads don't go to our website but a special profile page which I have never customized or seen or heard of until that moment.  I asked for a months compensation because god knows how long the link was down (if that is even true) and for the links to go to my site not a page.  Not a problem and supposedly that was done within the hour.

I then asked one of our employees to try and find our ad every few hours.  After three days of searching for any of our ads we didn't see it once.  We saw multiple ads for multiple companies multiple times but we never found our company's ad even once.  We even saw ads for companies in our industry, unlike how they promised we would be a sole advertiser from our industry.  I then did research and saw that DataSphere is famous for not providing the services that have been paid for.  So with a total lack of confidence and lack of trust in DataSphere I contacted them and told them that in my eyes they are in breach of contract due to services not rendered yet paid for and demanded a full refund of all payments made in the past.  I gave them a couple days to reply and they never even acknowledged that I ever made such statement.  No phone call and no email.  Nothing.

This company is just horrible.  They promise you everything but in the end they don't do anything that you pay them to do.  Complete 100% waste of money and most likely a scam.  I also plan on reporting them to the Washington State Attorney General.