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Ripoff Report | Dazzle Smile Review - , Internet - Dazzle smile pro
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Report: #533352

Complaint Review: Dazzle Smile - Internet

  • Submitted:
  • Updated:
  • Reported By: Ms. Upset — columbus Ohio United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Dazzle Smile Internet United States of America

Dazzle Smile Dazzle Smile pro, beauty club I too have been scammed. Internet

*UPDATE Employee: Dazzle Smile

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I ordered the 14 day trial dazzle smile pro...didn't like it.  I called and cancelled well within my 14 days.  I received a cancellation notice via email.  I received my credit card bill today and a charge of $2.95 was for the trial period....then there were 2 international service fees then there was an Ultifreshwell charge of $87.62.  I reported this company as a fraud on my credit card.  If you're thinking of ordering this item.........DON'T.  Save your money and go to a reputable dental office.

This report was posted on Ripoff Report on 12/03/2009 07:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-smile/internet/dazzle-smile-dazzle-smile-pro-beauty-club-i-too-have-been-scammed-internet-533352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Dazzle Smile

AUTHOR: Leonardo Smith - (United States of America)

POSTED: Wednesday, January 13, 2010

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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