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Report: #37942

Complaint Review: Dell Computer Company - Round Rock Texas

  • Submitted:
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  • Reported By: Voorhees New Jersey
  • Author Not Confirmed What's this?
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  • Dell Computer Company One Dell Way Round Rock, Texas U.S.A.

Dell Computer Company forced me to buy two notebook PC batteries when I only needed one Round Rock Texas

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The battery in my 2-year-old Dell notebook PC failed. I'm not complaining about that, as I am fully aware that batteries do not last forever. I'm complaining because when I went to Dell to purchase a replacement battery, I was informed that Dell sells the batteries only in 2-packs.

A single battery costs $74.95 and a 2-pack costs twice that and I really do not need 2 batteries. This is the third notebook computer I've had and 2 years is the shortest battery life I have had on any of those notebooks. I'm being stuck with an extra battery I do not need. I will probably end up replacing the notebook PC before the 1st new battery gives out and I'll never use the third battery.

I don't mind buying 4-packs of AA-batteries because they're cheap and I'll almost certainly use all of them for something. However, I really resent being forced to by a $75 notebook battery that I will probably never use. Oh well, I guess Dell didn't want my next notebook to be a Dell.

Dave
Voorhees, New Jersey
U.S.A.

This report was posted on Ripoff Report on 12/11/2002 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computer-company/round-rock-texas-78682/dell-computer-company-forced-me-to-buy-two-notebook-pc-batteries-when-i-only-needed-one-ro-37942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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