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Report: #424511

Complaint Review: Designquote.net - Colorado

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  • Reported By: Laguna Niguel California
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  • Designquote.net www.designquote.net Colorado U.S.A.

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DesignQuote.net, requires that the designers who are looking for work PAY for each lead they use. The leads are supposed to be created by actual companies looking for graphics designers, web designers, and programmers.

However I have noticed very, unussual activity since joining this service.

#1. New leads often get posted in groups of 5 or 10 and are all posted within one hour of each other. This is extremely suspicious seeing as all the companies signing up to find designers, should signup at completely different times randomly throughout the day, week, month. If they were real that is.

#2. They say that you should expect 1 out of 10 leads to work out in your favor. The case is more like 1 in 40 leads work in your favor. you actually spend about $1000.00 US to obtain a $2500 job.

#3. aproximately 3/4's of the leads posted are suspicious, the lead when contacted never returns phone calls, never returns emails, and never purchases a service. However designquote keeps your money, saying that it was a good prospect and that it is the designers fault for not being able to close the deal.

I beleive DesignQuote to be a bogus service, offering bogus leads to clients who pay for good quality design job leads.

- BUYER BEWARE -

Dale
Laguna Niguel, California
U.S.A.

This report was posted on Ripoff Report on 02/15/2009 11:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/designquotenet/colorado/designquotenet-design-quote-design-job-graphic-design-scam-graphical-design-and-progra-424511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
2Employee/Owner

#4 Consumer Comment

Design Quote

AUTHOR: Steve cave - (United Kingdom)

POSTED: Friday, June 17, 2016

 I have recently stumbled on Design Quote. I have to say that the level of customer support and assistance with what I am personally trying to achieve has been nothing but outstanding. Jessica has personally been extremely helpful and friendly and has gone above and beyond the normal level of customer support that you would normally find on any website site. I clearly cannot comment on the past as I had no involvement of any kind. But what I can say is that my personal experience makes me fully believe that any past issues have been resolved to a standard of the highest quality.

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#3 REBUTTAL Owner of company

By Designers For Designers

AUTHOR: co-owner/customer service - (USA)

POSTED: Tuesday, March 31, 2015

My husband and I started DesignQuote.net about 15-20yrs ago.  My husband is a programmer and I am a graphic artist.  We ran our own design company and had to turn down a lot of jobs since we were very busy. 

We built DesignQuote to help other designers and developers get work.  This naturally turned into a lead service.  I think the fact that we have a background in design gives us an edge over other similar companies and more of an empathetic perspective towards designers.

We are not scam artists.  However, we are both artists.  :)  We moved to California a few years ago and opened an art studio.  When we are not there, we are working on improving DesignQuote.  

We had to let go of some of our staff because just like everyone else we were hit with some hard times.  The economy hit us pretty hard and we had a few years where we didn't know if we would make it.  However, since then we have taken a more hands on approach in customer service.  We work hard to address every designer and client's concerns.  

We are both committed to providing the best service humanly possible to designers out there.

There is no secret scam, we just want to provide a good service. If there are leads that turn out to be bogus, we refund the designer's credits.  We can not make a client hire a designer.  However, we can provide the designer with an oppertunity to show their work to a potential client.  It is there part to land the job.  As far as clients go, I suggest investigating the design firm you choose to spend your money with, no matter if you find them through google, designquote or the yellow pages.  

 

1. To addess the orininal post more directly, the reason that jobs show up in groups is because they sit on our admin until we have gone through each one and personally confirmed it is a legitimate project.  If we allowed every joe shmoe to post a project live, there would be a lot of garbage posts.

We call and/or email each client.  We help them figure out their budget, we assist them in figuring out what services they actually need, etc.  This process takes time.  However doing so, provides better projects in the long run.

2. We have actually been tracking the real stats for 15 years.  While you may not land every job, once you do, that is your client for life and DesignQuote is out of the picture.

 3. DesignQuote tries hard to eliminate bogus leads.  However, we can not prevent a client changing their mind or hiring a different designer.  I personally investigate every bogus lead reported.  I openly share my investigation with the designers. Believe, me we want to provide quality jobs.  We want happy designers and happy clients, simply put we want DesignQuote to be successful.

I hope that clears things up for anyone that has any concerns.  

Sincerely
Jessica Warren
Co-owner/Customer Service

 

 

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#2 Consumer Comment

DESIGNQUOTE.NET BIG SCAM ARTIST

AUTHOR: Bob - (U.S.A.)

POSTED: Sunday, November 22, 2009

Very interesting, let me share with you what happen to me and to 3 other people.

I posted a project on designquote.net and got several bids and of course went with the best bid for the project, the winning bidder was VPEWEB Vision Plus Editions and i later found out that its just a guy who name is Robert Greene who works from his garage.

I had to pay him upfront $2300.00, he was to build for me 2 websites and design some software for me, he did not have much knowledge of myspace and the games so i had to share with him all my business plans, my company name was to be myspacefriendsadder.com and you can easily verify when i purchased this domain name, what happen next was a nightmare.

The guy whom i employed VPEWEB ended up not giving me anything for my money, he also stole all my business plans as well as the .NET of my .COM business name www.myspacefriendsadder.com is my domain you can quickly look up my name as owner and when i purchased domain, then look up that same domain as a .net and you will see it was registered several months after i purchased my domain and this so called company VPEWEB owns it now and is running a website with all my ideas.

I have since run into 3 other people who have been ripped off by Robert Greene VPEWEB and they all went to designquote.net to get bids just like i did, i think designquote.net and VPEWEB are one in the same person and they give all bids to themselves and they are scamming many people.

If this statement isnt true then designquote.net is still guilty for not removiong this person from their site

 

 

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#1 REBUTTAL Owner of company

This is not even a report of an issue, its just a suspicion?

AUTHOR: Designquote - (U.S.A.)

POSTED: Monday, April 06, 2009

This is not even an inncident, its just someone who doesnt think the service works well. In any cased I will respond to the 3 points listed.

1) New leads get posted in groups of 5 or more. - When our customer service reps come in every morning the first thing they do is get to work approving projects. Many projects have been verified by clients leaving messages on our voicemail and/or emailing us. So when our reps start up in the morning and check messages, there are usually several projects that can be approved right away. The rest trickle in through out the day as we contact clients, you can look at our twitter feed to see the times at http://twitter.com/designquote

2) Many designers have a much better response than you do, it is probably due to the quality of your references and portfolio. You can see that we have hundreds of succesful designers closing a lot of projects, just look at our constantly updated winners board: http://www.designquote.net/html/recent_awarded_projects.cfm and top designers http://www.designquote.net/html/top_20_designers.cfm
- also you first say that the leads are bogus, then you say you spent $1000 and earned $2500 - so you made money and your still claiming you got ripped off?

3) You say 3/4s of the leads are sucpicious - however you also say you spent $1000 which would get you about 50 leads in the $1000 range. We post about 600 leads a month - your saying that you tried less than 10% of our monthly leads and you think you can make a claim about 75% of our inventory based on a 8% sample. This is just a silly claim, you can't say that 3/4 of our leads are sucpicious when by your own admission you have only "supposedly" purchased $1000 of leads.

We have 2 full time customer service reps and all they do is call and email clients to verify projects. We do not post any project until we have received verification from the client that they have the funding and are ready to hire a designer. These are leads and not guarenteed jobs, its up to the designer to close sales, and many, many designers do very well with designquote.

I am sorry that you did not do that well, you only earned $2500 after spending $1000 - but I do not think that just because you donly earned $1500 that you should be saying we are a rip off and accusing us of posting fake leads.

DesignQuote was started by my company and we have been doing web design since 1995 - we would never post fake leads and rip off our fellow designers. We do our very best to wualify our leads and we only approve about 40% of the projects that get submitted to us, many are rejected if the person does not respond or want to omuch work for too small a budget. We also refund credits if designers report a lead as bogus and we investigate and it is found to be bogus. All of our terms and conditions are clearly defined on the site. We would not have such a successful service that has been running since 2006 if we were ripping people off.

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